Crown Acura

Awesome experience I went to trade in my 2011 Acura MDX for another. The car has been by far the best car I have owned. This would include the 3 Lexus I have owned. I wa I went to trade in my 2011 Acura MDX for another. The car has been by far the best car I have owned. This would include the 3 Lexus I have owned. I was met by Chris and he walked me through the process with absolutely no pressure. Recommended a 2019 MDX certified pre owned with all of the features I was expecting. After the test drive he valued my trade very fairly and we completed the transaction. He could have tried to sell me a new vehicle for thousands more but I was sold on the one he showed me. Car buying can be a real haste., but my experience was one of fun and walked ( or drove) out feeling satisfied and happy. I would definitely go back. Chris was wonderful, honest and fair. Highly satisfied and would recommend him and Crown Acura to anyone. More

Pleasant and straightforward Chris was very helpful and attentive facilitating the sale. Everything was straightforward and done with care. Pleasant buying experience. Also, Keith Chris was very helpful and attentive facilitating the sale. Everything was straightforward and done with care. Pleasant buying experience. Also, Keith in finance was both thorough and expeditious More

Exceptional Service John Shaw was excellent! He was very responsive, friendly and provided great service! I highly recommend him! If your looking for great service and so John Shaw was excellent! He was very responsive, friendly and provided great service! I highly recommend him! If your looking for great service and someone honest you must go to John! More

Excellent Service John Shaw helped my Girlfriend and I with a Warranty issue. He was responsive, friendly, and ultimately one of the Best Service Directors I have eve John Shaw helped my Girlfriend and I with a Warranty issue. He was responsive, friendly, and ultimately one of the Best Service Directors I have ever worked with and I'm in the Biz! Thank you Crown Acura for Employing this Man. Give him more money!!!! LOL. If you need GREAT service go see John. Ken Logan Fitzgerald Hyundai More

Excellent service from Ashlee Proefke!!!!! Ashlee help me to find the perfect car that met all of my needs! Manager was so easy to work with as well. from Ashlee Proefke!!!!! Ashlee help me to find the perfect car that met all of my needs! Manager was so easy to work with as well. More

Wonderful experience! I had a wonderful experience at Crown Acura due to Chris Ducanson. He was very helpful from the moment from my phone call to the moment that my husban I had a wonderful experience at Crown Acura due to Chris Ducanson. He was very helpful from the moment from my phone call to the moment that my husband and I stepped foot on their lot. He was honest and gave us all details required to make an informed decision on purchasing our first Acura. Keep up the good work! More

Great job! We bought our first Pre-owned Acura and it needed to be serviced after our purchase since we interrupted the process when we purchased it. Logan was g We bought our first Pre-owned Acura and it needed to be serviced after our purchase since we interrupted the process when we purchased it. Logan was great by accomodating all our requests and concerns. First experience with Crown Acura and we can see that customer care is a priority here. Also, shout out to the valet and technicians. They did a great job! More

Great Experience! Chris was great and made sure I got taken care of on the time schedule I needed. Chris got me in a car quick and in a timely manner. I would highly re Chris was great and made sure I got taken care of on the time schedule I needed. Chris got me in a car quick and in a timely manner. I would highly recommend him for any of your car purchases! More

Great service Chris was professional, effective and efficient. He got to what I needed done and made recommendations without being pushy. I would recommend anyone t Chris was professional, effective and efficient. He got to what I needed done and made recommendations without being pushy. I would recommend anyone to this dealership. More

Superb Customer Service at All Times I've been a Crown Acura customer for the past three and a half years, and I continue to rate them at five stars because they truly master the art and I've been a Crown Acura customer for the past three and a half years, and I continue to rate them at five stars because they truly master the art and technique of great service. I brought my second TLX for service and had the great fortune of having Christopher Sanborn Jr. as my service advisor. I couldn't be happier. Chris was professional and courteous, made sure my time was valued made sure that it was fully serviced and returned ahead of schedule; he even called me to let me know that I could bring the car earlier than scheduled. Great customer service doesn't happen by accident and Chris surely demonstrated it. More