Crown Acura

Great Service Department Logan and the service team went above and beyond expectations to take care of my needs on the car I bought from Crown Acura. I highly recommend th Logan and the service team went above and beyond expectations to take care of my needs on the car I bought from Crown Acura. I highly recommend them as a caring and professional service! More

Great Experience We purchased a vehicle from Kyle Vonnes. He went above and beyond his duties to make sure everything was taken care of. He answered all our questions We purchased a vehicle from Kyle Vonnes. He went above and beyond his duties to make sure everything was taken care of. He answered all our questions about the vehicle history, features and warranty. I would recommend Kyle to anyone who is looking to purchase a car from Crown Acura. More

Very enjoyable buying experience Just want to thank Dan, Kyle, and Leslie on the most definitely very enjoyable buying experience. From the introduction and follow up to and from Dan Just want to thank Dan, Kyle, and Leslie on the most definitely very enjoyable buying experience. From the introduction and follow up to and from Dan, to the completion of the deal with Kyle in sales and Leslie in financing we had a great time purchasing our new 2019 TLX Aspec. My wife normally absolutely dislikes (putting it nicely) the new car buying process, she absolutely made friends during this one. From the beginning everyone at Crown were professional, ethical, and enjoyable. We had a great time on Thursday evening while we worked out the details, Leslie took care of all the details (she has found out I'm a detail person). Kyle was great getting everything on his side worked out with the vehicle. We won't buy another vehicle from anyone other than Crown in the future. Just want to add that I had the Diamond treatment and windows tinted at the dealership my service advisor Logan was great as well. Thank you, Chris and Michelle St. Peters More

Friendly Environment Christopher Sanborn is always courteous and explains in detail the services needed.He goes the extra mile to make sure the services are completed in a Christopher Sanborn is always courteous and explains in detail the services needed.He goes the extra mile to make sure the services are completed in a timely manner. Kind regards Jacquelyn Smith-Hansen More

Relaxed experience! Generally people feel that buying a car can be stressful and anxiety producing. Gillian was able to remove those feelings by being warm and friendly! Generally people feel that buying a car can be stressful and anxiety producing. Gillian was able to remove those feelings by being warm and friendly! Her low pressure and easygoing way made my husband and i feel comfortable and confident that everything would be taken care of. We had made a point of purchasing preowned vehicles with low mileage in the last 15 years. The new Acura RDX made us consider a new car and we are happy we did. I would highly recommend working with Gillian to anyone considering a car purchase. Her attitude and pleasant manner will make your experience quite enjoyable. MIchael and Regina Presta More

Great service dept The new service dept was very nice and my experience was excellent. Was in and out quicker than I expected! Bart Was great and very professional. The new service dept was very nice and my experience was excellent. Was in and out quicker than I expected! Bart Was great and very professional. More

Logan Lane and superior customer service I bought a 2019 Acura RDX A spec in August and have experienced some issues with the sound system. It's been back to the dealer twice and each time, t I bought a 2019 Acura RDX A spec in August and have experienced some issues with the sound system. It's been back to the dealer twice and each time, they have taken great care of me. They have provided a loaner vehicle while diagnosing the issue, and even delivered the loaner and my car back to me at my house. This is a great service since I live almost an hour from the dealer. The service writer that has stayed on top of the issue and kept me up to date is Logan Lane. He's been patient when I've been less than happy and has had his technicians totally check out my system, which they deemed to replace as a faulty tuner. He took accurate notes and detailed the issues which led to the replacement of the tuner. I can't say enough good about Logan and Crown Acura for exemplary service and commitment to their customers. I also want to commend my salesman Kyle Noble for his patience in assisting to be certain that I'm satisfied with my RDX and working with the service department to provide loaner vehicles and care. This dealership goes beyond all of my previous experiences with car dealers and it is greatly appreciated! More

Very professional and courteous sales staff My sales person Kyle Noble was exceptionally helpful and professional and took all the time I needed to explain the process and the technical details My sales person Kyle Noble was exceptionally helpful and professional and took all the time I needed to explain the process and the technical details of the vehicle. More

Nice Facilities and Attentive staff I normally buy a new car every two years and it always seems to be a negative transaction. Not this time with Chris Duncanson at Crown Acura. He was v I normally buy a new car every two years and it always seems to be a negative transaction. Not this time with Chris Duncanson at Crown Acura. He was very professional and informative about the car I wanted to purchase. This was by far the best experience I’ve had in a long time. Thanks again Chris! More

Buying a Car Purchased my ILX all the way from Georgia! Chris helped me out from the first day and always made sure that I was in the know of the next step. He eve Purchased my ILX all the way from Georgia! Chris helped me out from the first day and always made sure that I was in the know of the next step. He even went out of his way and went in on his day off to file the paperwork to ensure an expedited process! More