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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

June 09, 2018

Service Review I returned to have my car for routine maintenance as my sensor lights were on. I scheduled my appt with John Shaw. I had a later appt time but ge call More

by Carin27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Crown Acura responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

June 08, 2018

Great experience Chris and the service department are extremely helpful and kind. I brag about my experiences at Crown Acura to everyone because it is above any other More

by angmartinov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sanborn Jr
Jun 11, 2018 -

Crown Acura responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

June 08, 2018

Insanely helpful, great staff, great car I came in and was helped out by Jacob Loverdi. I laid out my situation to him and he spent all day trying to find me the right car, answering question More

by Chrisgrennell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Amaral , Jacob Loverdi
Jun 14, 2018 -

Crown Acura responded

Hi Christopher, It makes us so happy to hear from our satisfied customers, so we are thrilled that Jacob, Keith, and Rey all collaborated to help make your recent buying experience so helpful and hassle-free. We are so glad that you are so content with your purchase. Please let us know if there is anything else that we may do for you in the future.

June 07, 2018

Rock Star John is really customer service oriented - he has helped me out with service updates and does so with a smile and terrific attitude. I appreciate tha More

by Fiona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Crown Acura responded

Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with the team here. We look forward to working with you again in the future.

June 07, 2018

my report Gillian is great, that is all there is to it Also Tina Arenda and Bart Bartley are just as good. They always take care of me and are the best people More

by morcie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Arendes
Jun 14, 2018 -

Crown Acura responded

Thank you so much for taking the time to leave this positive feedback. It means so much to us to know that Tina, Gillian, and Bart provided you with such remarkable service. We appreciate your kind words and we hope that we are given the opportunity to offer you the same quality service in the future.

June 06, 2018

Friendly and helpful They were friendly and able to answer my questions. At no point did I feel like I was being hassled or talked into something. They seemed genuine. More

by Yahboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Noble, Leslie Magruder
Jun 07, 2018 -

Crown Acura responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our team took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

June 06, 2018

Crown experiance Fast response. Great sales team. Finance dept already had paper work done when i got there. Made everything easy. Couldn't be happier with the vehicl More

by PJ Chasas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Noble, Leslie Magruder, Jacob Loverdi
Jun 07, 2018 -

Crown Acura responded

We are thrilled to hear that we made the purchase of your new car easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. We look forward to serving your automotive needs in the future.

June 05, 2018

Service I have been taking my vehicle to Crown Acura for 3 years and all my experiences have been good. Their employees are great especially Tina Arendes More

by Cam2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
Jun 06, 2018 -

Crown Acura responded

Thank you for your loyalty to Crown Acura over the years. We are delighted to hear that Tina has taken such great care of you! Please let us know when it is time for your next vehicle service. We would be happy to help!

June 04, 2018

Excellent Tina was excellent in helping me with a tire issue! She made sure I had a loaner car and worked on getting the problem resolved quickly! Thanks Tina! More

by Jilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
Jun 06, 2018 -

Crown Acura responded

Thank you for your continued loyalty. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

June 04, 2018

Buying First Car Gary Scott is a wonderful salesman and worked with me on getting a new Acura. The salesman was very nice and understood what i was looking for. I high More

by charlespugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Jun 06, 2018 -

Crown Acura responded

Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new car owner!

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