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Crown Acura

Clearwater, FL

4.9
3,374 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,374 reviews

October 28, 2017

Crown Acura experience My experience was excellent. The salesman was friendly and knowledgeable about all the models He explained safety features and all options. And the si More

by dkeenan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Scott
October 27, 2017

Buying a new car has never been smoother Gary Scott was amazing to work with. He followed through on everything that we discussed prior to my visit and got me into the exact car I wanted with More

by Debi1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Amarol, Sue Ellen Rumple, Gary Scott
October 27, 2017

Routine service Because of the individuals that assist me 'Tina Arendes' was very helpful and pleasant. Totally different experience than I had on my previous visit. More

by Nour
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
October 25, 2017

Good and Horrible Good service manager, he went out of his way to solve my problem. Horrible car, model LMDX for lemon mdx. Blaming the computer is the last way to de More

by wdegaude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2017 -

Crown Acura responded

We're sorry you're having such trouble with your Acura. We're glad John wen't out of his way to sold a problem on your vehicle. Regards Crown Acura

October 25, 2017

service John is always helpful in getting my car in on my schedule. I trust him and the maintenance team to make sure my car is in top condition. More

by JNaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2017

Excellent customer service John Shaw has been my service advisor for years and has provided consistent, above average customer care . I never have to wait and my vehicle is wel More

by Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul .
October 23, 2017

Very welcoming, friendly service! Tina Arendes was a pure pleasure to be my service adviser. She made me feel right at home, and really went the extra mile to make sure me and my car w More

by KATHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
October 22, 2017

"Pleasant Experience " I thought Andy was fantastic to work with. I traveled all the way from Charlotte,NC to purchase this vehicle .Andy picked me up from the airport that More

by Dee56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lendot
Oct 24, 2017 -

Crown Acura responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future. Congratulations, Crown Acura

October 19, 2017

Leasing a TLX Gillian Barnes was fantastic!! She made the whole process easy, understandable, and quick. I have a 2015 TLX, which I love, and needed to lease a c More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Crown Acura responded

Angela, congratulations on your new vehicle! Gillian is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new 2018 TLX! Regards, Crown Acura

October 19, 2017

"Always A Pleasant Experience" Pre-Paid routine maintenance is the WAY TO GO!! Tina Arendes is full of personality, friendly and always a pleasure to have her as my service consulta More

by Lathisa Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
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