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Crown Acura
Clearwater, FL
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,453 reviews
October 27, 2017
Buying a new car has never been smoother Gary Scott was amazing to work with. He followed through on everything that we discussed prior to my visit and got me into the exact car I wanted with Gary Scott was amazing to work with. He followed through on everything that we discussed prior to my visit and got me into the exact car I wanted with no hassle. Everyone I worked with at Crown Acura was amazing. I definitely recommend Gary and crew if you are searching for a new vehicle. More
by Debi1973
Employees Worked With
Keith Amarol, Sue Ellen Rumple, Gary Scott
October 27, 2017
Routine service Because of the individuals that assist me 'Tina Arendes' was very helpful and pleasant. Totally different experience than I had on my previous visit. Because of the individuals that assist me 'Tina Arendes' was very helpful and pleasant. Totally different experience than I had on my previous visit. Even on this visit the store manager that bought the car from did not even remember me or greet me as a guest. I know every body is busy but a good word and pleasant welcome goes a long way. More
by Nour
Employees Worked With
Tina Arendes
October 25, 2017
Good and Horrible Good service manager, he went out of his way to solve my problem. Horrible car, model LMDX for lemon mdx. Blaming the computer is the last way to de Good service manager, he went out of his way to solve my problem. Horrible car, model LMDX for lemon mdx. Blaming the computer is the last way to deal with a problem car. I owned 2 ACURAs before but I would not recommend ACURA now. More
by wdegaude
Employees Worked With
October 25, 2017
service John is always helpful in getting my car in on my schedule. I trust him and the maintenance team to make sure my car is in top condition. John is always helpful in getting my car in on my schedule. I trust him and the maintenance team to make sure my car is in top condition. More
by JNaster
Employees Worked With
October 25, 2017
Excellent customer service John Shaw has been my service advisor for years and has provided consistent, above average customer care . I never have to wait and my vehicle is wel John Shaw has been my service advisor for years and has provided consistent, above average customer care . I never have to wait and my vehicle is well taken care of every time . He listens to any concerns I may have and takes care of everything in a timely and efficient manner . I would recommend this location as well as John Shaw to everyone. More
by Red
October 23, 2017
Very welcoming, friendly service! Tina Arendes was a pure pleasure to be my service adviser. She made me feel right at home, and really went the extra mile to make sure me and my car w Tina Arendes was a pure pleasure to be my service adviser. She made me feel right at home, and really went the extra mile to make sure me and my car were well taken care of! Everyone at the dealership were very friendly and helpful. More
by KATHY
Employees Worked With
Tina Arendes
October 22, 2017
"Pleasant Experience " I thought Andy was fantastic to work with. I traveled all the way from Charlotte,NC to purchase this vehicle .Andy picked me up from the airport that I thought Andy was fantastic to work with. I traveled all the way from Charlotte,NC to purchase this vehicle .Andy picked me up from the airport that's really customer service professional that went above.& beyond. I watched this car for 2 months it was what I was looking for I am very happy with the car!! Thanks again Andy! Debra A Ross More
by Dee56
Employees Worked With
Andy Lendot
October 19, 2017
Leasing a TLX Gillian Barnes was fantastic!! She made the whole process easy, understandable, and quick. I have a 2015 TLX, which I love, and needed to lease a c Gillian Barnes was fantastic!! She made the whole process easy, understandable, and quick. I have a 2015 TLX, which I love, and needed to lease a car while I'm in FL. Gillian was able to deal with all of my questions and assist me with things like phone issues. I love my 2018 TLX lease and would strongly recommend using Gillian when considering a purchase or a lease of one More
by Angela
Employees Worked With
October 19, 2017
"Always A Pleasant Experience" Pre-Paid routine maintenance is the WAY TO GO!! Tina Arendes is full of personality, friendly and always a pleasure to have her as my service consulta Pre-Paid routine maintenance is the WAY TO GO!! Tina Arendes is full of personality, friendly and always a pleasure to have her as my service consultant. More
by Lathisa Graham
Employees Worked With
Tina Arendes
October 19, 2017
Service I was pleased with the prompt service and attention given by service rep, Bart Bartley. I had an appointment and was in and out in less than 2 hours, I was pleased with the prompt service and attention given by service rep, Bart Bartley. I had an appointment and was in and out in less than 2 hours, while waiting. Bart gave me status updates and a cost estimate for requested additional service. More
by Dsochs
Employees Worked With
