Crown Acura

Great service! Went in for an oil change, had great sevice as usual. Dan Victory took care of me. My usual advisor was not there, the service was excellent!! Went in for an oil change, had great sevice as usual. Dan Victory took care of me. My usual advisor was not there, the service was excellent!! More

Great experience at Crown Acura This is a correction to my previous review. We bought our Honda Accord at Crown Acura not Crown Honda. Our salesman, Chris Duncanson, made it one of t This is a correction to my previous review. We bought our Honda Accord at Crown Acura not Crown Honda. Our salesman, Chris Duncanson, made it one of the best experiences we ever had when purchasing a vehicle. Brian Clausen also did an excellent job making sure the vehicle was cosmetically repair to our satisfaction. We would highly recommend Crown Acura to anyone looking for a new or used vehicle. More

Great experience! Amazing customer service, very friendly, and willing to work with you! Gillian Barnes was helpful and put me in the perfect car! I am so pleased with Amazing customer service, very friendly, and willing to work with you! Gillian Barnes was helpful and put me in the perfect car! I am so pleased with my experience with Crown Acura and would deffinatly recomend them to anyone interested in a new car!! More

Great Service I bring my Pontiac in for reguar oil changes and other maintenance. . Dan Victory always handles things quickly and professionally. Its a great place I bring my Pontiac in for reguar oil changes and other maintenance. . Dan Victory always handles things quickly and professionally. Its a great place to take your car.. More

Faster than Jimmy Johns I brought my car in Acura service dept because the fuse blew out and my cigarette lighters weren't working to charge my cell phone. I came in with no I brought my car in Acura service dept because the fuse blew out and my cigarette lighters weren't working to charge my cell phone. I came in with no appointment in a panic because I drive home to home to take care of critical care patients and my phone is my lifeline to making sure they get the care they need. I explained my problem to John Shaw and he calmed me, gave me refreshments, and five minutes later he came back saying my car was fixed and ready to go. He immediately fixed it himself and had me on my way. THANK YOU SO MUCH JOHN!! You are the best!! :) More

My Experience with The Clearwater Crown Acura Team I can honestly say, I have never been more impressed with any business I have ever had dealings with! I found Mr. Richard Morris - from my first meeti I can honestly say, I have never been more impressed with any business I have ever had dealings with! I found Mr. Richard Morris - from my first meeting to my last - to be an exceptional representative for your company. He was truly a great pleasure to meet and I look forward to seeing him again. Dana assisted me in finalizing my purchase and also is a great asset to your team. It was a pleasure to sit across the desk from her! More

Great experience at Crown Acura Clearwater We were just looking and the sales consultant, Chris Duncanson, listened to our wants and found just what we were looking for. He handled our trade-in We were just looking and the sales consultant, Chris Duncanson, listened to our wants and found just what we were looking for. He handled our trade-in and we were pleased with the final pricing. We drove away with our 2012 Lexus ct200 hybrid with factory warranty and extended warranty from Acura. Thank you, Mrs Johnson More

Kudos to Gillian Gillian's customer service skills are 2nd to none. She made me feel comfortable and at ease through the entire process. It was like catching up with Gillian's customer service skills are 2nd to none. She made me feel comfortable and at ease through the entire process. It was like catching up with an old friend! Thank you, Gillian. More

The Highest Order of Car Sales and Service I have been a Crown Acura customer since 2006, and I just bought my second TSX there. My sales consultant for both purchases was SOPHIE MORRIS, my ser I have been a Crown Acura customer since 2006, and I just bought my second TSX there. My sales consultant for both purchases was SOPHIE MORRIS, my service consultant for eight years has been DAN VICTORY, and my finance consultant on the recent purchase was DANA LORE. SOPHIE MORRIS is simply one of the most amazing people I've ever met. She is attentive, responsive, kind, respectful, trustworthy, honest, and extremely hard-working and well-prepared. Sophie listens to her customers and goes way above and beyond to get you what you want very quickly and efficiently. Working with Sophie does not feel like working with a car salesperson at all; rather, it feels like your best friend is there for you and going out of her way to help. A great example is my recent TSX purchase. Earlier this year I made the mistake of going to another dealership and buying a Hyundai. My experience with the other dealership was seven months of nightmare including dishonesty, deceit, forged signatures, forgetfulness, poor service, etc. I came to Sophie to see if she could help me get out of the Hyundai and into a TSX. Sophie was sincerely outraged at my experience with the other dealership, and she instantly set to work to find me a TSX that I could afford. Within 48 hours Sophie had found me the perfect TSX--right down to my favorite color--and managed the perfect deal that was exactly what I could afford. DAN VICTORY has always been my service consultant, and he's a joy to work with. He's friendly and funny, and incredibly knowledgeable about cars, especially Acuras. Dan is always alert about my needs, and if I'm waiting during service he makes sure the mechanics get my car ready quickly. He's also not afraid to get under the hood himself. Several times he's been able to fix a problem, or offer an alternative suggestion, and save me a lot of time and money. Dan and the Crown Acura service department are in the highest order of vehicle maintenance and repair personnel. In eight years of servicing my TSX at Crown Acura, they have made exactly zero mistakes. They never mess up, they keep your car in perfect running order, and they are completely honest about what really needs to be taken care of and what can be put off. They are also very fast and courteous, and you never have to wait long. If more time-consuming maintenance is required, they quickly get you in a nice loaner with no hassle whatsoever. DANA LORE is hands down the most impressive car finance consultant I have ever dealt with. She is quick, knowledgeable, and at the same time very friendly and respectful, and a joy to chat with. By the time I walked into her office after agreeing to the sale, she had my new registration processed and printed, and my tag already transferred. She explains each form thoroughly yet efficiently, and as you go through the signatures you feel confident and comfortable about what you're signing. She is extremely well prepared, and she gets you through the deal very quickly and effortlessly. I was in and out of her office in less than thirty minutes. As for back-end products, Crown Acura will never slip them in without you knowing. Dana went through each one, described what they were, how much they cost, and how much my payment would increase if I financed them. If I said I didn't want an item, the discussion was over. Dana never pushed me on any back-end item, and completely respected my choices. If you're considering buying a car, Crown Acura is without a doubt the best. The sales and finance consultants are incredibly talented and hard-working, and the experience is effortless and enjoyable. You will feel like you are getting together with friends and family to work on a fun project. And the same goes for the service department. Even if you don't own an Acura, you cannot do better than Crown Acura for vehicle maintenance and repair. It is simply amazing how Crown Acura combines such a high level of productivity with such a high level of warmth, respect, and integrity. If you're going in to buy a car, ask for Sophie Morris and Dana Lore. If you're going in for service, ask for Dan Victory. You will never want to go anywhere else or work with anyone else again. More

Thanks Gillian! Gillian Barnes provide exemplary service when we were trying to get a refund on our extended warranty after selling our car. Her excellent communicat Gillian Barnes provide exemplary service when we were trying to get a refund on our extended warranty after selling our car. Her excellent communication through the whole process was greatly appreciated. More