Crown Acura

First time taking my Acura MDX in for service and it was great working with Bart Bartley. He asked insightful questions regarding how I drive the car and made recommendations not just based on mileage, but great working with Bart Bartley. He asked insightful questions regarding how I drive the car and made recommendations not just based on mileage, but also my personal driving needs. It was a very good experience and worth making the drive from North Pinellas county for superb customer service. More

Fast and very friendly service advisor and talked to the master tech Greg was very informed about my car .. over all great service !! master tech Greg was very informed about my car .. over all great service !! More

John Shaw in the service department is fantastic! I have had my RDX serviced there three times over the past year and each time he went above and beyond. Crown Acura is extremely lucky to have him I have had my RDX serviced there three times over the past year and each time he went above and beyond. Crown Acura is extremely lucky to have him working there!!!!!! More

Arash contacted me after I put in a request through online chat. It was within 10 mins max. Super responsive all day long with my 200 questions. (I am sure I was irritating but he never ever made me fe online chat. It was within 10 mins max. Super responsive all day long with my 200 questions. (I am sure I was irritating but he never ever made me feel that way) My husband and I went to the dealership the next day and he was very helpful. Answered all our questions and sold us our Acura RDX which I absolutely love. Nancy and Christopher McCord More

Jay was very quick and personable during the final process….signing! In the short time, he made us feel valued. Thank you Nancy and Christopher McCord process….signing! In the short time, he made us feel valued. Thank you Nancy and Christopher McCord More

Had a great experience with John Shaw. I was having difficulty connecting my new phone and he took me in right away and straightened everything in no time at all. I was having difficulty connecting my new phone and he took me in right away and straightened everything in no time at all. More

I bought a nice used car from this dealer. The salesman Arash Tamaddonzia was very pleasant to work with and made the process easy. He even drove the new car to my house as I was driving a bor The salesman Arash Tamaddonzia was very pleasant to work with and made the process easy. He even drove the new car to my house as I was driving a borrowed car. More

Bart Bartley is very easy to work with. I called and got scheduled and when I brought my car in he already had my paperwork printed. The whole transaction went well. Car back quickly. T I called and got scheduled and when I brought my car in he already had my paperwork printed. The whole transaction went well. Car back quickly. Thank you Bart and Acura More

I have been buying my cars from Crown Acura for the last 27 years (starting with my first Integra in 1995), and I think that alone is a testament to the exceptional quality and service that is consistently 27 years (starting with my first Integra in 1995), and I think that alone is a testament to the exceptional quality and service that is consistently provided by both the sales and service teams at Crown Acura. In 2020, I purchased my 6th Acura from Crown Acura, a 2020 RDX. I am a true Acura loyalist. These are the best cars ever made, in my opinion! From day one, I have had the amazing good fortune of working with John Shaw as my service advisor. I honestly cannot say enough good things about John. His professionalism, expertise, diligence, expansive knowledge, and outstanding level of customer service are unparalleled! He is readily accessible when needed and strives to do his best for the customer in all situations. Plus, he is also such a nice guy, fun to talk to, and always has a smile on his face! Bonus! John's extra efforts to assist the customer consistently go above and beyond. And as the service department is typically the ongoing face of an organization, John epitomizes all that is right in this crazy world and I thank God for him! John truly is an asset to Crown Acura and, in large part, the reason why I keep coming back to Crown for all my cars! (John, you can never retire lol!) As a highly regarded professional in his field, I hope that John's management team takes note of all his positive reviews, as he has earned each and every one of them!!! :-) As usual, excellent job, John, and so very much appreciated!!!! You are the best! More

This is the second time I have bought an Acura from Crown. I was lucky enough to have Gillian Barnes as my sales consultant. Most of the work on the car was done via email and text. She is friendly, Crown. I was lucky enough to have Gillian Barnes as my sales consultant. Most of the work on the car was done via email and text. She is friendly, honest and fair. I spent a total of 1 hour and 15 minutes in the dealer picking up my car. They had it detailed and ready to go. They have streamlined the buying process and the paperwork and everything is ready for signature when you walk in the door. Finally had the pleasure of meeting Jay Rudio, the finance manager. He had my paperwork ready to sign. I was in there for 10 minutes as he explained the paperwork and of course went through the add on features that Acura offers. He was up front about the add ons and very fast and courteous. Overall my experience was great! I will always check with Gillian and Crown for my next Acura purchase! More