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Crown Acura

Clearwater, FL

4.9
3,374 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,374 reviews

June 13, 2021

I recently bought a used car from Alisha and Crown. Alisha was great to work with. She is very easy to get along with and understood exactly what I was looking for. It was a completely different experi More

by Spsaund7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Zawada
Jun 15, 2021 -

Crown Acura responded

Congratulations on your new vehicle! We are overjoyed that Alisha could accommodate your needs and provide you with the perfect vehicle, deal, and overall experience! We couldn't be more pleased to hear of your satisfaction, and we can't wait for you to enjoy your new ride!

June 12, 2021

I am keen on customer service, so when I deal with people who care about what they do and show it I have to say KUDOS John Shaw! Had my car towed to Crown Acura (midnight), John Shaw contacted me early mo More

by Rcortiz622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Crown Acura responded

Thank you so much for your wonderful review. Your safety and satisfaction are of the utmost importance to us, and we are pleased that John could consistently provide you with the quality service that you so much deserve! He will be delighted to know how greatly you valued his assistance. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

June 12, 2021

I always have an excellent service experience at Crown Acura. John Shaw goes above and beyond to make sure my car is completed to perfection More

by sg
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Crown Acura responded

Thank you so much for your 5-star review! It is our pleasure to serve you, and we are pleased that we could consistently provide you with the quality assistance that you so much deserve! Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you and your vehicle with nothing less than our best care in your visits to come!

June 11, 2021

Always get great service from John S and the crew at Crown. I waited for the oil change and expected it to be 90 minutes and it was less than an hour. Service department is always friendly and customer More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Crown Acura responded

Thank you so much for your 5-star review! Offering quality and efficient service is so important to us, and we are overjoyed that our efforts continuously meet your satisfaction! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

June 09, 2021

Gary Scott is one of the nicest salesman you could ever work with. He's a real asset to the dealership. 5 stars for him and Chris in finance. Well done. Craig Whitehead More

by racer907
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Jun 15, 2021 -

Crown Acura responded

Craig, We are honored to have had the opportunity to do business with you, and we are thrilled that we could get you into a vehicle that you love! We wish you the warmest congratulations on your new ride. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

June 09, 2021

Crown Acura is the absolute best! John Shaw always goes out of his way to make the experience of servicing a vehicle as painless as possible. I have been a loyal customer for about 10 years and I continue More

by jennifer.goedde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Crown Acura responded

Jennifer, Thank you for leaving John and our dealership this excellent review! We are so appreciative of your business, and we are pleased that we could consistently provide you with the quality service that you so much deserve! It is an honor to have your confidence and loyalty, and we hope to continue serving you and your automotive needs for many years to come!

June 09, 2021

Julian Bitar did an outstanding job. He was very friendly and extremely helpful. He effectively communicated the service requirements of my vehicle and made sure I understood what he was recommendi More

by Kdunsmoor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Jun 15, 2021 -

Crown Acura responded

Thank you for leaving Julian this excellent review! We are overjoyed that he could be of assistance to you and ensure that your visit went as seamlessly as possible! He will be proud to have earned your kind recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

June 09, 2021

My customer service experience with Kyle Vonnes at Crown Acura was nothing less than outstanding. I appreciated the fact that he went the extra step to address all my questions via email. I relocated to C More

by Teresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris from Finance Department was outstanding!, Kyle Vonnes
Jun 15, 2021 -

Crown Acura responded

Teresa, Thank you so much for your wonderful review! We are delighted to know that Kyle took great care of you and made your overall experience both smooth and successful! We couldn't be more pleased to hear of your satisfaction, and we congratulate you on your new vehicle- on behalf of Kyle and the entire team!

June 08, 2021

Gary is a wonderful human being! Very professional, very prudent, very discreet. We had a few hiccups and we worked around them, Mr Scott very helpful and followed up with us . I hav More

by Ulises R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also Thank you Todd, Gary Scott, Todd Kummelman
Jun 15, 2021 -

Crown Acura responded

Ulises, Thank you for leaving Gary this excellent review! He will be delighted to hear of your very kind words and to know how greatly you valued his assistance. We thank you for your patience throughout the process. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

June 07, 2021

I would highly recommend this Acura Dealership! They were prompt, professional, and listened to my needs. I really appreciated the way my car looked after the service. Bart Bartley, my service repre More

by jay123jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Crown Acura responded

Thank you so much for your wonderful review and recommendation! It is our pleasure to serve you, and we are overjoyed that we could get your recent concerns efficiently resolved. Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than the same 5-star service in your visits to come!

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