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Crown Acura
Clearwater, FL
3,369 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,369 reviews
June 09, 2021
Crown Acura is the absolute best! John Shaw always goes out of his way to make the experience of servicing a vehicle as painless as possible. I have been a loyal customer for about 10 years and I continue out of his way to make the experience of servicing a vehicle as painless as possible. I have been a loyal customer for about 10 years and I continue to go back because of the service department - John especially! More
by jennifer.goedde
Employees Worked With
Helpful June 09, 2021
Julian Bitar did an outstanding job. He was very friendly and extremely helpful. He effectively communicated the service requirements of my vehicle and made sure I understood what he was recommendi friendly and extremely helpful. He effectively communicated the service requirements of my vehicle and made sure I understood what he was recommending and the resulting cost. I would highly recommend Julian and the folks at Crown Acura for your vehicle service needs. Very professional and responsive. More
by Kdunsmoor
Employees Worked With
Julian Bitar
June 09, 2021
My customer service experience with Kyle Vonnes at Crown Acura was nothing less than outstanding. I appreciated the fact that he went the extra step to address all my questions via email. I relocated to C Acura was nothing less than outstanding. I appreciated the fact that he went the extra step to address all my questions via email. I relocated to Clearwater area from CA. He was so understanding regarding the stress that comes with a move, he took care of all the paperwork prior to my arrival at Crown Acura. He was professional, knowledgeable, understanding, patient and always responsive. Thank you Kyle for providing exceptional customer service. More
by Teresa
Employees Worked With
Chris from Finance Department was outstanding!, Kyle Vonnes
June 08, 2021
Gary is a wonderful human being! Very professional, very prudent, very discreet. We had a few hiccups and we worked around them, Mr Scott very helpful and followed up with us . I hav prudent, very discreet. We had a few hiccups and we worked around them, Mr Scott very helpful and followed up with us . I have been in auto repair business more then 12 years and am very please with Mr Scott, looking forward to do more business . More
by Ulises R.
Employees Worked With
Also Thank you Todd, Gary Scott, Todd Kummelman
June 07, 2021
I would highly recommend this Acura Dealership! They were prompt, professional, and listened to my needs. I really appreciated the way my car looked after the service. Bart Bartley, my service repre were prompt, professional, and listened to my needs. I really appreciated the way my car looked after the service. Bart Bartley, my service representative, was very thorough and friendly! I really appreciated his kindness and understanding! Thank you! See you in another 30,000 miles :) More
by jay123jay
Employees Worked With
June 05, 2021
Dustin Mullen took the time and the effort to insure that I was informed of the vehicle’s attributes. Dustin came in, on his day off, to be sure that the MDX was delivered in a proper manner. I also was tre I was informed of the vehicle’s attributes. Dustin came in, on his day off, to be sure that the MDX was delivered in a proper manner. I also was treated very well when had to go through the signing of the documents. More
by Fishnprof
June 05, 2021
John Shaw is a “Class Act” in the service department. He is professional, courteous and always friendly. He saved me a lot of money on my last visit, and he treats you like you are his number one customer. is professional, courteous and always friendly. He saved me a lot of money on my last visit, and he treats you like you are his number one customer. I highly recommend this dealership and in particular, John Shaw, as your service advisor, as you will always have a great experience. More
by Linda
Employees Worked With
June 02, 2021
Julian is the man !he always gets us taken care quickly and i never have any complaints! Crown Acura has the best service team in the Tampa bay area! and i never have any complaints! Crown Acura has the best service team in the Tampa bay area! More
by universoulreaper
Employees Worked With
Julian Bitar
June 01, 2021
I always have a great experience working with John Shaw in service. He's always very friendly and professional. I also had a great experience working with Jay in finance. Also very friendly and profes in service. He's always very friendly and professional. I also had a great experience working with Jay in finance. Also very friendly and professional. More
by Tammy
