1,328 Reviews of Crown Acura - Service Center
Best Acura Dealership in Florida This dealership did what Gettel dealership said was impossible. They actually worked on the car, looked at service bulletins and fixed it! Something t This dealership did what Gettel dealership said was impossible. They actually worked on the car, looked at service bulletins and fixed it! Something the other Dealership said was impossible to do ! THey replaced my transmission all in a 3 day period which was done with little stress. John was great! made the whole process smooth, kept me updated and went above and beyond and I am Very Satisfied.I will come here for my next Acura and recommend this dealership to all that ask. I also will bring John all my service needs and recommend him as well. More
I always contact Bart when I need work done on my RSX. It's a older car and dealer prices for repair can be hard to justify on something worth so little but he helps keep things prioritized and manageable It's a older car and dealer prices for repair can be hard to justify on something worth so little but he helps keep things prioritized and manageable understanding that I have to do some of the work myself. I usually wait for work to be done and Bart is always ready when I arrive, shows me around the waiting facilities, and gets the work done quickly. Highly recommended. More
Great service as always. I took my Acura MDX in for new tires and as always, Bart was prepared for me as soon as I arrived. He advised me of what was going to be done and app I took my Acura MDX in for new tires and as always, Bart was prepared for me as soon as I arrived. He advised me of what was going to be done and approx. how long it would take, he even brought a tire into his office to show me exactly what they were putting on. I requested to have my front inside window cleaned as I do a terrible job of it and was leaving for a trip and Bart made sure it was done to perfection. He reminds me of the three waiting areas, warm cookies, my fav, drinks and phone chargers. More
Service. Dept I had the extra diamond coating done on my RDX. Looks beautiful. Logan Lane did a great job. They all have been focused on customer service. That m I had the extra diamond coating done on my RDX. Looks beautiful. Logan Lane did a great job. They all have been focused on customer service. That means so much to me. Looking forward to working with Crown in the future. More
Love Gillian Barnes and Keith from Sales and Finance. Today also had great experience with Julian Bitar from Service. Great Place and Great People. Thank you very much. Joanna W. Today also had great experience with Julian Bitar from Service. Great Place and Great People. Thank you very much. Joanna W. More
Bart was great. On Friday afternoon I discovered an unusual sound coming from our RDX. We had a 2500 km road trip starting on Sunday. Although the service department was booked full Saturday, he squeez unusual sound coming from our RDX. We had a 2500 km road trip starting on Sunday. Although the service department was booked full Saturday, he squeezed us in and solved our problem. That’s your time to shine. When an unscheduled customer has immediate issues and you take care of it. Thank you Bart More
Great service from Bart Bartley at Crown Acura! Once again Crown Acura, and specifically Bart Bartley, has delivered exceptional service and value. One of the main reasons I am brand loyal to Crown Once again Crown Acura, and specifically Bart Bartley, has delivered exceptional service and value. One of the main reasons I am brand loyal to Crown Acura has to do with the customer service from Crown Acura and Bart. Bart does an outstanding job of delivering service and he always goes above the minimum expectation. He goes above and beyond in communicating, listening, and ensuring his customers are being taken care of. I appreciate his knowledge, his timely follow-up, and how he treats these interactions as not just a business interaction, but more about creating relationships with his customers. Bart is an outstanding representation of the Acura brand and he is one of the reasons I recommend Crown Acura. Thank you Crown Acura and thank you Bart! More
RLX service John Shaw was excellent in communicating the repair needed, He was able to identify this repair was covered under warranty and proceeded with the repa John Shaw was excellent in communicating the repair needed, He was able to identify this repair was covered under warranty and proceeded with the repair in a timely manner. John has been my service representative for over 10 years and he and the behind the scene of repairman always delivers great service. More
Logan Lane was exceptionally helpful, knowledgeable and courteous when I brought my vehicle in for a major service. I really appreciated his assistance with this. courteous when I brought my vehicle in for a major service. I really appreciated his assistance with this. More
excellent service Bart's service is always excellent. He is very efficient and fast. He is very clear on the work to be done. He is not the typical pushy guy trying Bart's service is always excellent. He is very efficient and fast. He is very clear on the work to be done. He is not the typical pushy guy trying to sell you a lot of stuff at your service appointment. He is very clear in his recommendations and the reasons for it. He makes your appointment very easy. More