Crown Acura - Service Center

John Shaw helped me get my car serviced. I was in and out, John explained to me all the services that were performed. I highly recommend Acura services here. out, John explained to me all the services that were performed. I highly recommend Acura services here. More

I recently had my 2010 MDX in for routine service. I keep returning to Crown Acura mainly due to the great service I’ve received for the past 6 years from John Shaw. John has always been very good abo keep returning to Crown Acura mainly due to the great service I’ve received for the past 6 years from John Shaw. John has always been very good about explaining to me exactly what needs to be done and what it will cost. Since I had to have extended work done this time he made sure I had a loaner for the day which I appreciated. My car has over 136K miles on it but still drives like a new one. I thank John Shaw and the service department for this. More

Chris Sanborn did a excellent job of explaining what was done to my car and answered all my questions He was very knowledgeable and professional done to my car and answered all my questions He was very knowledgeable and professional More

Service and recalls Got all the work done on time. Went for a nice walk and then enjoyed coffee and cookies in the wait room. The wait didn’t seem as long. Got all the work done on time. Went for a nice walk and then enjoyed coffee and cookies in the wait room. The wait didn’t seem as long. More

I can always get my car in for service when I need it and the service manager (John Shaw) alway works directly with me to discuss what is needed and the cost. If there are any deals to be had he will apply t the service manager (John Shaw) alway works directly with me to discuss what is needed and the cost. If there are any deals to be had he will apply them to keeps my costs fair and reasonable. The work is done correctly and I never have to go back for corrections. True peace of mind! More

B1 Service John Shaw is an excellent Service Advisor; knowledgeable, thorough, and friendly. Appointments are easy to make on-line and are honored. Also honore John Shaw is an excellent Service Advisor; knowledgeable, thorough, and friendly. Appointments are easy to make on-line and are honored. Also honored are coupons and specials saving the customer money. I never heard the word "no" from John and he promised to research and share with me a solution to my complaint about Acura brakes squealing. I really felt he listened to me as he addressed my needs and concerns. More

John Shaw is my new bestie! My father has owned an Acura for many years. He fell ill recently and the car needed service. I offered to help take care of it. His only instruction My father has owned an Acura for many years. He fell ill recently and the car needed service. I offered to help take care of it. His only instruction was that I deal only with John Shaw. Now I know why. John's communication, patience and overall care was extraordinary. Not gonna lie....this dealer is is hall from my house. But totally worth the trip! Best experience I've ever had at a car dealership! More

Service on my Acura Bart Bartley is a excellent service advisor! Never fails to explain maintenance procedures on my Acura. He adds to the fine staff at Crown Acura. Than Bart Bartley is a excellent service advisor! Never fails to explain maintenance procedures on my Acura. He adds to the fine staff at Crown Acura. Thank you Bart! More

Great Customer Service John Shaw is easy to deal with and his customer service is always on point. The dealership is clean, accommodating with snacks, phone charges, and com John Shaw is easy to deal with and his customer service is always on point. The dealership is clean, accommodating with snacks, phone charges, and comfortable seating. More

Excellent service and excellent communication from Bart Bartley my service advisor. I would recommend them highly and let you know that the communication with what was going on with my automobile was 100% Bartley my service advisor. I would recommend them highly and let you know that the communication with what was going on with my automobile was 100% excellent More