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1,376 Reviews of Crown Acura - Service Center
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January 28, 2020
Service skills Julian had great customer service skills understanding my expected outcomes and giving a clear understanding of service procedures. I experienced chal Julian had great customer service skills understanding my expected outcomes and giving a clear understanding of service procedures. I experienced challenges with parts and Julian addressed them while giving me alternatives to completing the service. More
by Me23
Employees Worked With
Julian Bitar
January 26, 2020
Crown Acura and Logan Lane (Service Associate) live up to their promise of outstanding customer service. Logan is detailed, a good communicator and a pleasure to deal with. their promise of outstanding customer service. Logan is detailed, a good communicator and a pleasure to deal with. More
by Cindy
Employees Worked With
January 24, 2020
Took very good care of me!Waiting area was extremely Took very good care of me! Waiting area was extremely nice. Bart explained exactly what would be done, and the cost. He also gave me an estimate of Took very good care of me! Waiting area was extremely nice. Bart explained exactly what would be done, and the cost. He also gave me an estimate of my cost for next visit. More
by rscfnc
Employees Worked With
January 23, 2020
I came in for my periodic Acura MDX 18' oil change and was greeted by the service agents Bart Bartley and John Shaw. They work as a team and made sure all of my questions and concerns are addressed with m was greeted by the service agents Bart Bartley and John Shaw. They work as a team and made sure all of my questions and concerns are addressed with my MDX 2018. When I buy new I get my car service always at the dealership. I have been to several dealerships throughout my life time and these guys have been here for many years. It feels good to see the same face over the years. Clean waiting area, good coffee, exceptional service. Any issues I can email or call them and to me that makes the difference of a great experience. More
by chrpol5
January 17, 2020
Logan Lane - Excellent Service We recently bought two 2020 RDx's Advanced package in October 2019 and had to bring in both cars to Crown Acura for a "pit stop" service on December 3 We recently bought two 2020 RDx's Advanced package in October 2019 and had to bring in both cars to Crown Acura for a "pit stop" service on December 30 2019. Logan did an excellent job in taking care us! He is very professional and look forward to working with him in the future! More
by Bob & Debbie W.
Employees Worked With
January 13, 2020
Professionalism and great service I recently went in for a B1 service on my 2018 Acura TLX and Julian Bitar was my service consultant , he was friendly, polite, knowledgeable and profe I recently went in for a B1 service on my 2018 Acura TLX and Julian Bitar was my service consultant , he was friendly, polite, knowledgeable and professional, Crown Acura is an excellent Acura dealer and very focused on customer service and satisfaction! More
by jranderson
Employees Worked With
Julian Bitar
January 09, 2020
Excellent Customer Service Had our MDX serviced today by Julian, and we couldn’t be happier. Very thorough review of our service, friendly and professional. Highly recommend thi Had our MDX serviced today by Julian, and we couldn’t be happier. Very thorough review of our service, friendly and professional. Highly recommend this dealer for service. More
by Susanm
Employees Worked With
Julian Bitar
January 08, 2020
Excellent Service For my MDX service I have been returning for 6 years now to,Crown Acura. Bart Bartley has been my service advisor all that time and has been doing an For my MDX service I have been returning for 6 years now to,Crown Acura. Bart Bartley has been my service advisor all that time and has been doing an excellent job diagnosing/ servicing my car. He is very responsive when I call in with questions or for a service appointment. I could not be more satisfied and it’s people like Bart that keep me coming back to Crown Acura. More
by Urbayer
Employees Worked With
January 03, 2020
great customer service. JULIAN BITAR IS VERY PROFESSIONAL AND GREAT CUSTOMER SERVICE. WHEN EVER I HAVE A CONCERN ABOUT MY CAR I FEEL THAT JULIAN IS VERY INFORMATE JULIAN BITAR IS VERY PROFESSIONAL AND GREAT CUSTOMER SERVICE. WHEN EVER I HAVE A CONCERN ABOUT MY CAR I FEEL THAT JULIAN IS VERY INFORMATE More
by zinahodge
Employees Worked With
Julian Bitar
December 29, 2019
Last week I took my RDX for it’s first annual service. My service advisor was Bart Bartley. Bart was very courteous and was able to have my car ready within the timeframe promised which made for a very effic service advisor was Bart Bartley. Bart was very courteous and was able to have my car ready within the timeframe promised which made for a very efficient and pleasant service experience for me. I will contact Bart again for future service appointments at Crown Acura. More
by iogden
Employees Worked With
