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Crown Acura - Service Center

Clearwater, FL

4.9
1,324 Reviews

1,324 Reviews of Crown Acura - Service Center

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September 17, 2019

Best service team ever! Between John Shaw and Bart Bartley, you are in the best hands when it comes to service. Today was another day of excellent customer service given. K More

by Astridmaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Crown Acura responded

Astrid, Thank you so much for taking the time to share this amazing review! We are overjoyed that John could efficiently accommodate your needs and get your vehicular issue effectively resolved. Your safety and satisfaction are our priorities, and we are thrilled that we could continuously be of valuable assistance to you. Please drive safely, and don't hesitate to let us know how our team may serve you again.

September 17, 2019

Had a great service experience! Julian Bitar was a tremendous help! He was very thorough in the questions he asked and relaying updates with my vehicle. I would recommend crown Acur More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Sep 18, 2019 -

Crown Acura responded

Alan, We are overjoyed that Julian could be of great assistance to you and get each of your concerns effectively taken care of. We thank you for leaving him and our dealership this kind recommendation, and we look forward to continuing to provide you and your vehicle with our best care in the future.

September 13, 2019

Service Schedule service with Julian Bitar was efficient and cordial...explained everything in detail and helped with a last minute understanding of the the More

by Jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Sep 13, 2019 -

Crown Acura responded

We are so glad that Julian could be of assistance to you and get your automotive concerns taken care of. He certainly is a wonderful asset to our team, and he will be so proud to hear of your very kind review.

September 13, 2019

Excellant as Always John is always professional and kind and assures me that all will be taken care of that needs to be on my car. I always feel confident that my car wi More

by dgwnj1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Crown Acura responded

Diane, Thank you so much for your excellent review. Offering quality service is so important to us, and we are happy to hear that the quality of our work always meets your satisfaction. It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future.

September 12, 2019

Great service I had my RDX serviced this week. Julian Bitar was my service advisor and did a great job! Very courteous and attentive. I decided to wait on it and Ju More

by HLGilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Sep 12, 2019 -

Crown Acura responded

Julian is certainly a wonderful asset to our team, and we are delighted to know that he took great care of you! He will be so proud to have earned your very kind review. Please let us know if there is anything more that he or the team may help you with in the future.

September 09, 2019

Oil Change routine I had a s heduled 3pm service and was out by 3:50 on a Friday. I was very impressed and it was a great way for me to begin my weekend! More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2019 -

Crown Acura responded

Tracy, Thank you so much for your 5-star review! We appreciate the opportunity to serve you, and we are so pleased that we could get your vehicle taken care of so efficiently. We greatly value your safety and satisfaction, and we will be sure to continue offering you the same quality service in the future.

September 07, 2019

Crown Acura Value This dealership has been my choice for almost eight years for sales and service. I live over 30 minutes away and i feel it has been worth the drive th More

by sp0hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Crown Acura responded

Thank you so much for your amazing review! We are honored by your loyalty and your willingness to go the extra mile to work with us, and we are overjoyed that we could consistently make the distance worth the travel. We greatly value your safety and satisfaction, and we look forward to continuing to provide you and your vehicle with our best care in the future.

September 07, 2019

Recall Service Julian made sure that my service appointment went very smoothly and quickly. Even though there was a small issue with the online scheduling, he ensure More

by Xqzrt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Sep 09, 2019 -

Crown Acura responded

Thank you for taking the time to share this positive feedback! We are delighted to know that Julian made things right for you and ensured that your overall experience was smooth and efficient. It is our pleasure to assist you in any way possible, and we hope to hear from you again the next time your vehicle is ready for service.

September 06, 2019

Chris Sanborn my rep is outstanding,professional and extreme Chris Sanborn is the best, professional,supportive and just plain cares what he does to make the expiernce great. Chris is asset to Crown dealership , More

by hatches
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sanborn Jr
Sep 09, 2019 -

Crown Acura responded

Thank you for leaving Chris this wonderful review! Your safety and satisfaction are our utmost priorities, and we are happy to hear that is made evident through the service that Chris provides to you. He will be so proud to hear of your kind words, and we are certain that he will continue to take great care of you in the future.

September 05, 2019

Excellent maintenance service by Julian Bitar Great experience at crown Acura for maintenance service for the first time. Everyone are so helpful and cheery. Especially Julian Bitar was excellen More

by Vara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Sep 06, 2019 -

Crown Acura responded

Vara, Thank you for taking the time to leave us this wonderful review! We are delighted to know that Julian took exceptional care of you- from start to finish- and ensured that your overall experience was smooth and efficient. It is our pleasure to serve you, and we will be sure to continue providing you and your vehicle with the same quality service in the future.

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