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Crown Acura - Service Center

Clearwater, FL

5.0
1,376 Reviews

1,376 Reviews of Crown Acura - Service Center

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December 26, 2019

I purchased my Acura RDX from Crown Acura in May, I have taken my car there for any services required since then. Bart has been my service specialist and he is so great at making me feel welcome and taken c More

by Calger
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Crown Acura responded

Thank you for leaving Bart this excellent review! Your safety and satisfaction are our utmost priorities, and we are happy to hear that is consistently made evident through the service that he provides to you. It is our pleasure to assist you in any way possible. Please don't hesitate to let us know how Bart and the team may serve you again.

December 20, 2019

Julian was not only responsive but supportive of what needed to be done . I really appreciate that he empathized with me during the service process. Thank you Julian for making my first visit to Crown a More

by Bruce
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Dec 23, 2019 -

Crown Acura responded

Bruce, We couldn't be more pleased to welcome you to our dealership, and to know that Julian made your first Crown visit a remarkable experience. Our customers' safety and satisfaction are our utmost priorities, and we hope to continue serving you and your future automotive needs!

December 19, 2019

Service Dept Bart Bartley of Crown Acura has consistently made servicing my car hassle free. Bart has earned my trust and loyalty. He is so accommodating and kno More

by cnmiy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Crown Acura responded

Thank you for leaving Bart this wonderful review! It is a pleasure to know that he has your confidence and loyalty, and that he always takes great care of you and your automotive needs. He will be so proud to hear of your very kind words, and we are certain that he will continue to provide you with 5-star service in the future.

December 13, 2019

Great! Effiicient Bart Bartley, rep. help me save a lot of money by checking my extended warranty. He called me later after checking warranty, which we didn't think wo More

by kkjmcj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Crown Acura responded

Providing top-notch service and deals is our goal, and we are happy to hear that Bart went above and beyond to make your experience as positive as possible. We thank you for leaving him this excellent review, and we hope to see you again the next time your vehicle is ready for service.

December 13, 2019

Excellent service John Shaw has been my service rep for over 20yrs. Always quotes and gives updates when a problem is found with a time estimate of work completion. F More

by Florida Hawaiian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Crown Acura responded

Thank you for leaving John this amazing review! We are delighted to know that he consistently takes great care of you, and that he has impressed you with his efforts for over 20 years! Your safety and satisfaction are our priorities, and we hope to serve you for many years to come.

December 12, 2019

Great Service I had a sudden battery problem and was heading out of town. John Shaw got me scheduled in and fixed up on short notice. Always appreciate the quick se More

by Steve S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Crown Acura responded

Thank you for your positive feedback, Steve! We are so honored to have your continued business, and we are delighted to know that John took great care of you once again! It is our pleasure to serve you, and we look forward to continuing to offer you the same quality and efficient service in the future.

December 12, 2019

Service Advisor John Shaw is amazing as always! He always answers all of my questions, explains in detail, and is very knowledgeable. If you ever need service or just have questions I would refer him! Than More

by Kim4770
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Crown Acura responded

Kim, Thank you for leaving John this wonderful review and recommendation! It is a pleasure to know that he has your confidence, and that he always provides you with the same 5-star service! If you have any further questions or concerns, please do not hesitate to give us a call. We look forward to an opportunity to serve you again!

December 09, 2019

Had a delayed start due service red dealing with prior customer issues/problems.Had my 2004 MDX in for 157,500 service + a safety recall airbag inflator switch replacement. Service items covered were an o More

by Frank McNeice
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2019 -

Crown Acura responded

Frank, Providing quality and efficient service is so important to us, and we are overjoyed that we could get your vehicular needs taken care of- to your satisfaction. We appreciate you leaving us this excellent review. Please don't hesitate to let us know how Bart and the team may serve you again.

December 08, 2019

Best Acura Dealership in Florida This dealership did what Gettel dealership said was impossible. They actually worked on the car, looked at service bulletins and fixed it! Something t More

by Ohioguytol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris R, Darren Hutchinson
Dec 09, 2019 -

Crown Acura responded

Thank you so much for your amazing review! We are honored by your kind words and proud to have been able to provide you with the top-quality service that you so much deserve. We are glad that we could get this issue taken care of- efficiently and effectively, and we look forward to continuing to serve you and your automotive needs in the future.

December 06, 2019

I always contact Bart when I need work done on my RSX. It's a older car and dealer prices for repair can be hard to justify on something worth so little but he helps keep things prioritized and manageable More

by Richard
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Crown Acura responded

Richard, Thank you so much for your excellent review and recommendation! It is wonderful to hear how confident you are in Bart's service, and to know that he consistently gets your automotive needs taken care of- efficiently and to your satisfaction. He will be honored to have earned your positive remarks, and we are certain that he will continue to provide you with top-quality service in the future.

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