1,376 Reviews of Crown Acura - Service Center
I purchased my Acura RDX from Crown Acura in May, I have taken my car there for any services required since then. Bart has been my service specialist and he is so great at making me feel welcome and taken c taken my car there for any services required since then. Bart has been my service specialist and he is so great at making me feel welcome and taken care of! This last time I came in for a service I had Had a minor fender bender a few weeks before. Bart took the time to buff out the scuffs in my bumper and saved me a trip to the body shop for a potentially very expensive fix! Bart is great at what he does but he also goes above and beyond to take care of your needs! Highly recommend Bart! Thank you!! More
Julian was not only responsive but supportive of what needed to be done . I really appreciate that he empathized with me during the service process. Thank you Julian for making my first visit to Crown a needed to be done . I really appreciate that he empathized with me during the service process. Thank you Julian for making my first visit to Crown a good one. Bruce S. More
Service Dept Bart Bartley of Crown Acura has consistently made servicing my car hassle free. Bart has earned my trust and loyalty. He is so accommodating and kno Bart Bartley of Crown Acura has consistently made servicing my car hassle free. Bart has earned my trust and loyalty. He is so accommodating and knowledgeable, that I wouldn't think of going anywhere else. More
Great! Effiicient Bart Bartley, rep. help me save a lot of money by checking my extended warranty. He called me later after checking warranty, which we didn't think wo Bart Bartley, rep. help me save a lot of money by checking my extended warranty. He called me later after checking warranty, which we didn't think would cover the repairs originally and save me two thirds of the repair costs. More
Excellent service John Shaw has been my service rep for over 20yrs. Always quotes and gives updates when a problem is found with a time estimate of work completion. F John Shaw has been my service rep for over 20yrs. Always quotes and gives updates when a problem is found with a time estimate of work completion. Friendly guy and I will keep doing business with him... More
Great Service I had a sudden battery problem and was heading out of town. John Shaw got me scheduled in and fixed up on short notice. Always appreciate the quick se I had a sudden battery problem and was heading out of town. John Shaw got me scheduled in and fixed up on short notice. Always appreciate the quick service at Crown, nice to see same person year after year. More
Service Advisor John Shaw is amazing as always! He always answers all of my questions, explains in detail, and is very knowledgeable. If you ever need service or just have questions I would refer him! Than answers all of my questions, explains in detail, and is very knowledgeable. If you ever need service or just have questions I would refer him! Thanks John once again for a wonderful experience! More
Had a delayed start due service red dealing with prior customer issues/problems.Had my 2004 MDX in for 157,500 service + a safety recall airbag inflator switch replacement. Service items covered were an o customer issues/problems.Had my 2004 MDX in for 157,500 service + a safety recall airbag inflator switch replacement. Service items covered were an oil change and tire rotation with balancing. Things were completed sooner than expected without any problems or issues. Rep gave me a preliminary total cost which covered everything. He kept me advised of what was going on and estimated time of completion. Nice job More
Best Acura Dealership in Florida This dealership did what Gettel dealership said was impossible. They actually worked on the car, looked at service bulletins and fixed it! Something t This dealership did what Gettel dealership said was impossible. They actually worked on the car, looked at service bulletins and fixed it! Something the other Dealership said was impossible to do ! THey replaced my transmission all in a 3 day period which was done with little stress. John was great! made the whole process smooth, kept me updated and went above and beyond and I am Very Satisfied.I will come here for my next Acura and recommend this dealership to all that ask. I also will bring John all my service needs and recommend him as well. More
I always contact Bart when I need work done on my RSX. It's a older car and dealer prices for repair can be hard to justify on something worth so little but he helps keep things prioritized and manageable It's a older car and dealer prices for repair can be hard to justify on something worth so little but he helps keep things prioritized and manageable understanding that I have to do some of the work myself. I usually wait for work to be done and Bart is always ready when I arrive, shows me around the waiting facilities, and gets the work done quickly. Highly recommended. More