1,324 Reviews of Crown Acura - Service Center
Best service team ever! Between John Shaw and Bart Bartley, you are in the best hands when it comes to service. Today was another day of excellent customer service given. K Between John Shaw and Bart Bartley, you are in the best hands when it comes to service. Today was another day of excellent customer service given. Knowing my car battery was about to give up on me, I called the center where John quickly came to the rescue. No hassle, just come on in and let us make sure it's the battery and, by the way, if it is the battery, it is still under warranty and covered by us. John, with Bart out sick, got me in and out of the center in less then an hour and a half, while still providing excellent service to his customers that had pre-scheduled appointments. Nothing more to say than 100 % satisfaction and my team until I am 95 years old! :) More
Had a great service experience! Julian Bitar was a tremendous help! He was very thorough in the questions he asked and relaying updates with my vehicle. I would recommend crown Acur Julian Bitar was a tremendous help! He was very thorough in the questions he asked and relaying updates with my vehicle. I would recommend crown Acura and would suggest asking for Julian as your service advisor! More
Service Schedule service with Julian Bitar was efficient and cordial...explained everything in detail and helped with a last minute understanding of the the Schedule service with Julian Bitar was efficient and cordial...explained everything in detail and helped with a last minute understanding of the the driving modes. Very nice young man and addition to Acura team. More
Excellant as Always John is always professional and kind and assures me that all will be taken care of that needs to be on my car. I always feel confident that my car wi John is always professional and kind and assures me that all will be taken care of that needs to be on my car. I always feel confident that my car will be fixed correctly as it should be and that Acura has the best mechanical team ever. Diane G Wall More
Great service I had my RDX serviced this week. Julian Bitar was my service advisor and did a great job! Very courteous and attentive. I decided to wait on it and Ju I had my RDX serviced this week. Julian Bitar was my service advisor and did a great job! Very courteous and attentive. I decided to wait on it and Julian came over every few minutes to give me an update on what they were doing and how much longer it would be. I could not ask for a better advisor! More
Oil Change routine I had a s heduled 3pm service and was out by 3:50 on a Friday. I was very impressed and it was a great way for me to begin my weekend! I had a s heduled 3pm service and was out by 3:50 on a Friday. I was very impressed and it was a great way for me to begin my weekend! More
Crown Acura Value This dealership has been my choice for almost eight years for sales and service. I live over 30 minutes away and i feel it has been worth the drive th This dealership has been my choice for almost eight years for sales and service. I live over 30 minutes away and i feel it has been worth the drive through city traffic to have the best vehicle for the best value and the best value in service for the continuous reliability and safety of my vehicle. All of Crown dealerships that I have dealt with offer a pleasant and relaxed atmosphere while offering cost effective and efficient service. Thank you Crown. More
Recall Service Julian made sure that my service appointment went very smoothly and quickly. Even though there was a small issue with the online scheduling, he ensure Julian made sure that my service appointment went very smoothly and quickly. Even though there was a small issue with the online scheduling, he ensured that the issues with my car were addressed quickly so I could get out and carry on with my day. More
Chris Sanborn my rep is outstanding,professional and extreme Chris Sanborn is the best, professional,supportive and just plain cares what he does to make the expiernce great. Chris is asset to Crown dealership , Chris Sanborn is the best, professional,supportive and just plain cares what he does to make the expiernce great. Chris is asset to Crown dealership ,I own SUV RDX and strongly consider purchasing another vehicle because of him. Thank John Bruno More
Excellent maintenance service by Julian Bitar Great experience at crown Acura for maintenance service for the first time. Everyone are so helpful and cheery. Especially Julian Bitar was excellen Great experience at crown Acura for maintenance service for the first time. Everyone are so helpful and cheery. Especially Julian Bitar was excellent in communicating what are the first time service included and the price. Very friendly and makes a customer feel comfortable while waiting. Got the maintenance done earlier then expected! More