Crown Buick GMC

No pressure A wonderful buying experience... Rare to find a car salesman that is not pushy and allows you to make a non pressure decision...thank you A wonderful buying experience... Rare to find a car salesman that is not pushy and allows you to make a non pressure decision...thank you More

Professional Grade A I am Crown customer for many reasons(both at GMC and Audi, their core values do not change from location)... and of course during my recent visit they I am Crown customer for many reasons(both at GMC and Audi, their core values do not change from location)... and of course during my recent visit they continue to show excellence in ALL categories. Yes it is nice to have a warm welcome by the service drive reps. Yes it is nice to be addressed as soon as you walk in the service door by a "Good Morning, how can we help you today?". From start to finish the experience is Fantastic! The routine service on my GM vehicle was done correctly and timely. They provided a clean and brand new loaner vehicle for the day without question. Upon picking up my SUV, the GM of the dealership was walking around interacting with all the new car shoppers & service customers(nice touch) and wanted to make sure his team delivered... it was easy for me to inform him(GM) that Bill Hevel and his team were a 12 out of 10. Appreciate the great work and thank you! More

Still the Greatest!! Excellent service from the moment I pulled up. The greeter met me with a smile ,it was as if he was waiting for me(I did have an appointment). I was e Excellent service from the moment I pulled up. The greeter met me with a smile ,it was as if he was waiting for me(I did have an appointment). I was escorted into my service writer Bill Hevel . Bill took great care of me and his attention to detail impressed me tremendously not to mention the car wash to boot. I have owned 5 different Buicks and I still say a great car and a great service team . I am loyal to he brand. Keep up the fantastic work you do!! The GM Craig Blacklidge stopped by and inquired how was I being treated which I thought was great customer service, just a very pleasant service appointment. I even met Miss Doris, a smiling cheerful cashier whose conversation I found friendly and kind. Sorry I didn't get Greeter's name , He told a few jokes and was in a positive mood. I worked in retail for 20 years and I know the impact of having a great customer service team and Crown Buick has assembled an EXCELLENT team, again Keep up the good work!! Jack Fletcher More

Great dealership! He was great wiht our car we called in and got a spot right away came here and was getting it fixed right away! I would recommend Dave for your car is He was great wiht our car we called in and got a spot right away came here and was getting it fixed right away! I would recommend Dave for your car issues More

Knowledgeable Salesmen, very personable Working with Lou and Jeff was great! Love our new GMC Acadia! However, completing the sale (prepping the car, completing paperwork) left us si Working with Lou and Jeff was great! Love our new GMC Acadia! However, completing the sale (prepping the car, completing paperwork) left us sitting in the waiting room for nearly 2 hours. I also felt the post-sale for extended warranties and paint/interior protection was a high pressure and a bit overwhelming with all the numbers flying at us. More

Excellent Service William Hevel was prompt, courteous, and thorough in reviewing the service needed for our GMC Canyon. In addition to the work we had planned, he poin William Hevel was prompt, courteous, and thorough in reviewing the service needed for our GMC Canyon. In addition to the work we had planned, he pointed out that we needed a couple of potential recall inspections, and added them to the work so that we would not need to address separately. His proactive approach and clear communications were most appreciated. More