Crown Buick GMC

Great service I had the unfortunate experience of breaking dow on a Saturday afternoon in St.Pete Beach Luckily search service in the area and found Crown Buick, I had the unfortunate experience of breaking dow on a Saturday afternoon in St.Pete Beach Luckily search service in the area and found Crown Buick, Fortunately a service coordinator named Dave Biagio was still on duty and comforted me that my unit would be looked at the first thin that service opened on Monday AM. True to his word my vehicle was repaired at no cost under the GMC warranty No only repaired bt washed and cleaned. Never before have I had such service including pickup for delivery. Great!!!!! More

I had a very pleasant experience Amy Simpson is the most knowledgeable sales person that has ever help me. When I buy my new truck it will be from Amy. p.s. Amy is outstanding. John Amy Simpson is the most knowledgeable sales person that has ever help me. When I buy my new truck it will be from Amy. p.s. Amy is outstanding. John More

Yukon xl We traveled and hour from our home with the whole family kids and all to visit Amy at crown GmC. We were in the market for a lightly used Yukon xl and We traveled and hour from our home with the whole family kids and all to visit Amy at crown GmC. We were in the market for a lightly used Yukon xl and when we got to the dealership the used vehicle was gone . Amy then kept us engaged enough and asked enough questions and then it came to our attention the dealership had one last 2015 brand new Yukon xl on the lot the fit or families criteria. Amy and her manager Jarrod worked very hard for us to get the deal we needed and Amy dedicated all of her attention to us and showed me my new car... !! Very happy. More

Superior Customer Service by Greg Berry Greg Berry, Service Drive Manager, continuously provides stellar customer service on a regular and consistent basis. Mr. Berry takes the time to LIST Greg Berry, Service Drive Manager, continuously provides stellar customer service on a regular and consistent basis. Mr. Berry takes the time to LISTEN, re-state the problem for clarity, provide an accurate estimate as to what and WHY he believes in his guestimate may be causing the problem, describe in detail possible ways to solve the problem, and when a mutual decision has been made, make an on-spot estimate regarding the costs for the repair. What more can one want from a dealership? Fast, Fair, accurate and timely customer service is what its all about, and Mr. Berry has this down to a customer centered art. More

Oil change and replacement of brake light My wife and I have been dealing with Chris Sullo for years at another dealership. We needed an oil change and motorists were bringing to our attention My wife and I have been dealing with Chris Sullo for years at another dealership. We needed an oil change and motorists were bringing to our attention that our brake light was out. I called our dealership to make an appointment with Chris and they said he was no longer with that company. I made an appointment with a service rep for the next morning. My wife and I talked about finding where Chris was working so I Googled him and found out that he was working for Crown Buick. My wife called Crown and left Chris a message. He promptly called me back. We were so happy that we found Chris because he has always given us outstanding service. My wife made an appointment for the next morning and I cancelled our appointment with the other dealership. I had our car serviced today and like always Chris was waiting for me to arrive. He promptly wrote up my service order and all of my car needs were taken care of. Crown serviced my car in a timely fashion . Chris kept me updated with the status of my vehicle. Chris is an asset to Crown Buick GMC. More

I would highly recommend Dave Biagi I am from Ohio and my check engine light came on. I was worried about where to take my Enclave to find and repair the problem. I walk into Crown ser I am from Ohio and my check engine light came on. I was worried about where to take my Enclave to find and repair the problem. I walk into Crown service department and Dave Biagi meant me and ask what the problem was and assured they would take care of it and they did. Jerry Retcher from Defiance, OH More