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Crown Buick GMC
Metairie, LA
3,131 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,131 reviews
September 24, 2025
Great service got courtesy vehicle that was really nice thank you so much great service thank you so much great service More
by gregsdiaz56
Verified Customer
September 24, 2025
Great service. Timely service and customer relations. Always use tem for service needs. Thank you. Timely service and customer relations. Always use tem for service needs. Thank you. More
by SCARAWAY06
Employees Worked With
September 24, 2025
Sandy was so amazing and helpful with everything I needed throughout the purchasing process. She kept everything straightforward and streamlined. Quick and hassle free process. throughout the purchasing process. She kept everything straightforward and streamlined. Quick and hassle free process. More
by RYAN_LANDRY85
September 24, 2025
Easy to make appointment. Was disappointed in the check in process this time. Had to wait a while and no one seemed eager to assist. I requested an oil change and tire rotat Was disappointed in the check in process this time. Had to wait a while and no one seemed eager to assist. I requested an oil change and tire rotation. At checkout, I asked the service tech if he did the tire rotation because I didn't see it on the paperwork and he said "Yes". I asked the clerk at the desk same question as to why it wasn't on the paperwork so she asked him and he told her "No" that they both were not aware that I wanted the tire rotation. He then took the car to get the tires rotated. After waiting and checking out again, the total of the bill was the same so I asked again because I knew it was more for the tire rotation. She said that the bill was correct that I was being charged for the tire rotation in the total. So, in other words, If I had not asked the clerk, I would have been charged for a service that I did not receive. Just seemed sketchy to us. The service guy tried to get away with not performing the job. More
by Nettie01
Employees Worked With
Frank
September 22, 2025
I’ve purchased my second car with Crown and Kevin Brown. I’m super happy with both of my purchases. Kevin is the best and makes the process smooth and easy. I’m super happy with both of my purchases. Kevin is the best and makes the process smooth and easy. More
by STACYABARRIOS
Employees Worked With
September 21, 2025
My experience went as smooth as a babies xxx. I was treated like I was wearing a crown, from Crown Buick. I was treated like I was wearing a crown, from Crown Buick. More
by ROMAGUERA64
Employees Worked With
September 21, 2025
This dealership has been going to myself and wife, I remember looking for a car for my wife and watching tv and your ad came on i came over there and Duck my salesman was with a family and saw me lookin remember looking for a car for my wife and watching tv and your ad came on i came over there and Duck my salesman was with a family and saw me looking at cars and said I will send you someone I said I will wait on you and he was such a blessing. I always look forward to seeing him when I get my car serviced, Thanks again. More
by brianlewissr65
September 21, 2025
I was very happy with my service, I would not go to any other place for my vehicle. other place for my vehicle. More
by CHARMA21
Employees Worked With
September 20, 2025
The service was quick and fast. ...I was told 1.5 hours, but I was out in 45 minutes. ...I was told 1.5 hours, but I was out in 45 minutes. More
by CAJUNDAD1970
Employees Worked With
