
Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very professional and courteous. The waiting area was clean and comfortable! The coffee was delish, I would tell a friend! The waiting area was clean and comfortable! The coffee was delish, I would tell a friend! More
This was our second suv purchased from crown gmc and Bradley, both experiences were great and we felt very comfortable with whole during the experience. Bradley, both experiences were great and we felt very comfortable with whole during the experience. More
Bradley was a joy to work with. He made the process simple and met all my needs and expectations. Will continue to do business with him in the future! He made the process simple and met all my needs and expectations. Will continue to do business with him in the future! More
Enjoyed wotking with Joe Murry, he was very attentive. He was very knowledgeble and attentive. Would definitely recommend. He worked to get our trade value and the best pricing on the new vehicle. He was very knowledgeble and attentive. Would definitely recommend. He worked to get our trade value and the best pricing on the new vehicle. More
finally got repairs done. Had to bring truck in twice to get small oil leak fixed. had to take pictures and show them where to find the leak. Brought truck in on Wednesday and Had to bring truck in twice to get small oil leak fixed. had to take pictures and show them where to find the leak. Brought truck in on Wednesday and wasn't ready until the next Wednesday. The good thing I was given a user car. More
2+generations, local Family Business & received excellent help buying what I wanted. During Covid the shortages in the auto industry forced change. Dealerships were either short on inventory or had none. Use help buying what I wanted. During Covid the shortages in the auto industry forced change. Dealerships were either short on inventory or had none. Used cars increased in value, dealers were lucky to have any new car inventory, some brands had waiting lists 80-100 people waiting for cars to arrive slowly & customers started paying retail because of supply issues. I say this to explain my recent experience at Crown Buick GMC. My salesman asked me what I was looking for & showed me what was in stock. I didn’t see what I saw on the street that got me interested. My salesman knew his inventory right away & showed me 1 that just came in & hadn’t been checked after delivery. That’s a the 1 I had seen & wanted. My salesman went line by line w/me to see if I could save anywhere, but this was the pkg that had the color interior I wanted & no other. He was able to give a fair trade in price on my vehicle the next day & we. Loses the day after. Most people don’t like to go to the dealer to buy a car. It’s not like a vacation when you buy a car. The whole time I was there I got to talk w/a few employees & everyone felt close. Like Family close, the kind you feel very comfortable w/like knowing them all your life. Once we started paying retail every dealership was the same, but if the dealership was smart, they either already had a good team giving good service or they had ok service & needed to step it up to be the reason the customer would want to do business w/them. If you’ve heard their commercials over the yrs for Crown Buick GMC, well they Run on Relationships. It’s the truth because I went there because of my relationship w/them. I 1st chose them because Family business are usually better providing service in every capacity. Their customer is less of a number & like I felt, like Family. Great experience & I hope I didn’t lose anyone the way I delivered my message. I’m very happy & glad I chose Crown Buick GMC More
Excellent service and attention to detail. Staff is very knowledgeable and friendly, technicians know their product very well resulting in first class work. Staff is very knowledgeable and friendly, technicians know their product very well resulting in first class work. More
I made an appointment to have my car serviced. They took my car back right on time. They provided the service in good time while I waited. They took my car back right on time. They provided the service in good time while I waited. More