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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,766 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,766 reviews

November 26, 2023

As for the dealership and It’s leadership and professionalism; Im currently on my fourth vehicle from this particular dealership. As far as Sandy goes cannot get any better service and advice (ho More

by KLEAUMONT62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Crown Buick GMC responded

Thank you so much for your loyalty and kind words! We're thrilled to hear that you've chosen us for your fourth vehicle, and we appreciate your trust in our dealership. Sandy is indeed a valuable member of our team, and we're glad to know that her hard work, service, and honest advice have made a positive impact on your experience. Thank you for being a valued customer! Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 26, 2023

My vehicle was taken care of at the schedule time. They did a great job. More

by SROBE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Crown Buick GMC responded

Thanks for the feedback! We're delighted to know that we met your expectations! Thank you for highlighting the timely service and the great job done on your vehicle. Your satisfaction is our priority, and we're here for any future automotive needs. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 26, 2023

Clean a professional service, I was greeted soon as I walked in. The wait was not long More

by RWFRANKLIN1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Crown Buick GMC responded

Thank you for sharing your positive experience with us! We understand the value of your time, and we're glad the wait was not long. If you ever have more feedback or need assistance in the future, feel free to reach out. We appreciate your business! Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 23, 2023

Kevin Brown did an excellent job making sure the car buying process was smooth and quick as possible. Thank you Kevin More

by troy_70122
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Crown Buick GMC responded

Thank you for positive review! We're thrilled to hear that Kevin Brown made your car-buying process smooth and quick. We appreciate your feedback and your trust in us. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 23, 2023

Very confident and very friendly dealership. They made the buying process quick and easy. Duck is a wonderful salesman More

by christian42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Crown Buick GMC responded

Thank you for your wonderful review! Making the buying process quick and easy is our goal, and we're delighted you had a positive experience. Duck is grateful for your kind words, and we appreciate your feedback. Thanks for choosing us. :) Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 22, 2023

Crown Buick service department fit us in a day prior to our appointment because we live an hour away and were in the area that day. Additionally, they were speedy and courteous and we absolutely appreciate More

by NICOLE.W.COLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Crown Buick GMC responded

We appreciate your positive feedback and kind words, we are here for any future automotive needs. Safe travels, and thank you for choosing Crown Buick GMC. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 20, 2023

They were very helpful in solving my issues and gave me specific information to make my decisions More

by STEVE.HAGSTETTE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gisclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Crown Buick GMC responded

Thank you for sharing your positive experience, and we appreciate your trust in us! Best regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 20, 2023

They always diagnose the problem correctly and never keep me waiting needlessly. Are always courteous and easy to understand. More

by MLOCKHART313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Mack
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Dec 13, 2023 -

Crown Buick GMC responded

Thank you for your wonderful feedback! Your satisfaction is our priority, and we appreciate your trust in our services. If you ever have more feedback or need assistance in the future, feel free to reach out. Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 20, 2023

On 10th of Nov. 2023 I purchased a car from Crown Buick, GMC. I must say the customer service was excellent. I dealt with Mr.Jay Thompson and Ms.Brandy Mayer. I chec More

by slepine47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Thompson
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Dec 13, 2023 -

Crown Buick GMC responded

Thank you for sharing your positive experience! We're thrilled to hear that Jay and Brandy provided excellent customer service during your car purchase. Your high recommendation means a lot to us. If you ever have more feedback or need assistance in the future, feel free to reach out. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 19, 2023

Everyone at crown is great, especially al Chen,& sandy cox, customer service goes a long way, I won’t purchase a vehicle from anywhere else More

by patientnumber9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Chen
Report | Print
Dec 13, 2023 -

Crown Buick GMC responded

Thank you for your kind words! We're thrilled to hear that everyone at Crown, especially Al Chen and Sandy Cox, has made a positive impact on your experience. Customer service is a top priority for us, and we're honored to be your dealership of choice. If you ever have more feedback or need assistance in the future, don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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