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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,766 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,766 reviews

November 19, 2023

They are good, but need more attention what the customer said. Then, it will be great. More

by SEONGMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Sellstrom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Normand
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November 19, 2023

Service Department kept me informed. of the repair status. Worked to meet my time deadlines. Overall, I find the Service Department personable, caring and trustworthy. More

by MaryBeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Crown Buick GMC responded

Thank you for your positive feedback! It's wonderful to know that our Service Department kept you well-informed and accommodated your time constraints. Should you require any further assistance, please feel free to get in touch. We look forward to the opportunity to serve you again. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 18, 2023

This dealership illustrates a vibrant, state of the art, classy, car buying experience deep in the heart of Metairie. More

by acckmontalbano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Crown Buick GMC responded

Thank you for your fantastic feedback! Your description captures the essence of what we aim to provide. If you ever have more feedback or need assistance in the future, don't hesitate to reach out. We appreciate your kind words! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 18, 2023

This was truly a dream. James Kennedy and Mr. Joe made it happen # Customer for life More

by Tony Bruscato
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
James Kennedy
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Dec 13, 2023 -

Crown Buick GMC responded

It warms our hearts to hear that your experience was a dream come true. James Kennedy and Mr. Joe are thrilled to have played a part in making it happen. We appreciate your loyalty as a customer for life. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing us! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 18, 2023

James Kennedy helped me purchase a truck without any issues. Easy to work with him throughout the buying process, would do business with him again when in the market for another vehicle. More

by cyplandscape
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kennedy - 5 stars!
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Dec 13, 2023 -

Crown Buick GMC responded

Thank you for sharing your positive experience! We're pleased to hear that James Kennedy made your truck purchase enjoyable. Thank you for choosing us, and if there's anything you need or questions you have in the future, feel free to reach out. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 18, 2023

It was a pleasant experience. Sandy Cox was very helpful and easy to work with. More

by JGRAVES677
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Crown Buick GMC responded

We're happy to hear that your experience was pleasant! Sandy Cox is thrilled to have been of help, and we appreciate your kind words. Thank you for choosing us! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 17, 2023

Services always good facility is always clean , The staff is always courteous. Service appointment ran on time More

by LAURIENCOLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Crown Buick GMC responded

Thank you for your positive feedback! Your satisfaction is our priority, and we're glad you had a great expierence with us. We appreciate your continued support and look forward to serving you again. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 17, 2023

Wonderful, non pushy, very informative, friendly, competent service!!! Joe Murray was FANTASTIC!!! Great service overall! More

by eguidry1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Crown Buick GMC responded

Thank you for your kind words & positive feed back! Joe Murray is delighted to have been of assistance. Thank you for choosing us. :) Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 17, 2023

Drivers side window has black circles. I called GMC and there wasn’t any record about spots on drivers window, outside of that closer wasn’t very personable. It was like he was doing me More

by SCHFRPD
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Thompson
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November 16, 2023

Awesome experience Very knowledgeable sales staff No pressure Will refer many of our friends and family More

by MICHE60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Crown Buick GMC responded

Thank you for your great feedback! We're thrilled to hear that you had an excellent experience with our sales staff. We appreciate your willingness to refer friends and family, thank you for choosing us! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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