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Crown Buick GMC
Metairie, LA
3,665 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,665 reviews
September 21, 2024
Mr. Simms went above and beyond to help make this happen and that I left with vehicle that I wanted. and that I left with vehicle that I wanted. More
by mnathan99
Verified CustomerEmployees Worked With
September 21, 2024
I have been a Buick owner for a few years now. I purchased two Encores from Sparky. A very good salesman who is very helpful. However, my experience with your maintenance department gives me conce I purchased two Encores from Sparky. A very good salesman who is very helpful. However, my experience with your maintenance department gives me concerns. Things don't seem the same. I am not sure what it is, although your service personnel are helpful with small items that could turn into large problems, but something is different. Getting rides home, long waits for repairs, items not put back in place, and billing prices leaves me uncomfortable. Maybe a review of communications and procedures are needed. Thank you Hope it's just me. More
by CHARLESGEREIGHTY
September 20, 2024
Sandy was AMAZING! I can't recommend her enough! She made the process extremely easy. This was my first time purchasing a car, and she made me feel comfortable and ensu I can't recommend her enough! She made the process extremely easy. This was my first time purchasing a car, and she made me feel comfortable and ensured that I understood everything throughout the entire process. Thank you Sandy! More
by Isabelle Louis
September 20, 2024
Crown is easy to schedule my routine maintenance and always does a thorough job at a competitive price. always does a thorough job at a competitive price. More
by LWHITCOMB
September 18, 2024
It was a painless experience and will be back to purchase another vehicle in the future. another vehicle in the future. More
by LARRY.MARTINEZ
September 18, 2024
Large inventory of vehicles to choose from at fair prices. Repeat customer. Excellent experience as usual. prices. Repeat customer. Excellent experience as usual. More
by THE5SIMONS
September 16, 2024
Fantastic fast service and very accommodating of us trying to get the vehicle close to the end of the service day. Highly recommend over other service centers in the area! trying to get the vehicle close to the end of the service day. Highly recommend over other service centers in the area! More
by JONATHAN.E.SCHOEN
Employees Worked With
Other Employees :
Kimberly Marshall, Tim Trahan, Gary Gueldner
September 16, 2024
Since receiving my vehicle I have faced several challenges with my vehicle that hasn't been resolved. For example-there are intermittent dashboard issues, and I am unable to use the CarPlay feature challenges with my vehicle that hasn't been resolved. For example-there are intermittent dashboard issues, and I am unable to use the CarPlay features. I am extremely unhappy with my purchase. More
by AUNTRICE92
Employees Worked With
September 15, 2024
Very Clean, good coffee, very polite customer service. Only problem I see is short on tech's to provide faster service. Not their fault, nobody wants to work. Able to get a couple of extra parts I wanted Only problem I see is short on tech's to provide faster service. Not their fault, nobody wants to work. Able to get a couple of extra parts I wanted for new truck and received very quickly. Won't be going anywhere else. More
by JAMESD.BRADY
Employees Worked With
