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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,810 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,810 reviews

September 07, 2023

I love this dealership! Kaitlin Dauzat went above and beyond to get my car fixed! More

by JENNSERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Dauzat
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Oct 05, 2023 -

Crown Buick GMC responded

Hello! We're thrilled to hear about your positive experience at our dealership! It's fantastic that Kaitlin Dauzat went above and beyond to ensure your car was fixed to your satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 07, 2023

Very pleased, very nice waiting area while I wait for the car. The staff was very courteous. More

by MJOLYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hi there! We're delighted to hear that you were very pleased with your experience at Crown. It's great that you found our waiting area comfortable, and our staff courteous. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback, and we're here to help whenever you need us. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 06, 2023

Mr. Brown greeted me in the lot and I instantly felt comfortable dealing with him and Crown Buick More

by TKINGSBERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hi there! Thank you for sharing your experience with us. We're glad to hear that Mr. Kevin Brown made you feel comfortable right from the start. Creating a welcoming environment for our customers is important to us. If you have any further comments or need assistance, please don't hesitate to reach out. Thank you for choosing Crown Buick, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 05, 2023

Scott was more than fair, very professional. When we got to the finance dept. things were rushed along , we got screwed on the cost of the warranty. Grade "F" boooooo! More

by RSTARBUCK2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hi there, I'm pleased to hear you had a positive experience with Scott. However, I'm sorry to hear that you had a negative experience with the finance department. Your feedback is important to us, and we apologize for any inconvenience caused. We'll make sure to address this issue internally. Please email me with any further details at [JennaS@crownbuickgmc.com]. If there's anything we can do to rectify the situation or if you have any further concerns, please don't hesitate to reach out. We appreciate your business and hope to serve you better in the future. Thank you for choosing us. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 03, 2023

I brought my new car in for it's first oil change and as usual I didn't have any problems. I was in and out in about an hour. They changed the oil, rotated the tires and checked all the fluid levels on the More

by DARRELL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy, (Tech)Chad Fredrick
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Sep 12, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 03, 2023

As always, I am greeted with courteous, friendly service reps and the job is always done correctly. I’ve never had to return my car for something that was not done properly. More

by MLOCKHART313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Crown Buick GMC responded

Hello! We're pleased to hear that you consistently receive courteous and friendly service from us, and that your car is always serviced correctly. Your satisfaction and trust mean a lot to us. If you ever have any further comments or need assistance, feel free to reach out. [JennaS@crownbuickgmc.com] Thank you for your continued business, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 02, 2023

Had a great experience at Crown Buick GMC, would definitely recommend this dealership....thank you, Joe Grego! More

by EBOWEN710
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Crown Buick GMC responded

Your thoughtful review means a lot to us. We're delighted to hear that your experience was seamless, and we're eager to have the pleasure of serving you again in the future! Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 02, 2023

We had a great experience purchasing our first vehicle here, and when we can to purchase our second they treated us like VIP. More

by COREY.W.EUGENESR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ducre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Crown Buick GMC responded

Corey, we appreciate your ongoing support and valued business. It's wonderful to know that you feel at ease returning to us. We'll be sure to share your kind words. Wishing you many enjoyable miles in your new ride! Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 02, 2023

Got my truck fixed up. Thank you Kyle. Just sad that the headers went out as I understand this is a regular occurrence. More

by MROBICHEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Sep 12, 2023 -

Crown Buick GMC responded

We appreciate your ongoing support and valued business. It's wonderful to know we were able to provide the best service. We'll be sure to share your kind words. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 02, 2023

Sandy cox made us feel very comfortable and was very knowledgeable. I would recommend crown Buick based on our first experience buying a car from them More

by bgdehm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Crown Buick GMC responded

We thank you for your glowing 5-star review! We're absolutely thrilled to hear that you're enjoying your new vehicle. Should you ever need assistance in the future, we'd be honored to help once again. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

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