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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,806 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,806 reviews

August 28, 2023

Crown Buick GMC is the best! From the minute I walked through the door till to moment I drove off the lot, my salesman, Duck Hartman, listened to my every need and kept the proce More

by john@wiropamericas.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Crown Buick GMC responded

Thank you for your wonderful review of our dealership! We greatly appreciate your kind words and are happy that you had an awesome experience with Duck. It was a pleasure serving you, and we hope to see you again. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 28, 2023

Crown Buick GMC recall work done, plus added oil change,windshield wipers and engine filter changed. Wished they would have washed it. I have one black oil spot on inside of Enclave. I know I should More

by DMCWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Crown Buick GMC responded

We appreciate you taking the time to share your positive experience with our services! Regrettably, at the moment, we do not provide washes and detailing services on-site. However, we have aspirations to introduce these services to our repertoire in the future. We eagerly await the opportunity to serve you again for your upcoming service requirements. Thank you once more for your feedback and patronage! Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 27, 2023

Took my car in for an appointment to have the oil serviced. Car ready with the appointment was fast, great service and staff very nice. More

by CHAENSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi! We're pleased to hear that your experience with us here at Crown was efficient and positive. It's great that the oil service was completed promptly and that the staff was friendly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us for your automotive needs! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 27, 2023

The sales staff & all of the support team do an outstanding job. I like that they give you straight answers, no gimmicks or unnecessary sales talking. More

by CHARLESBALLAY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Crown Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that you had a great time with Bradley & Sandy. We truly value your business and look forward to assisting you again in the future. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

Aug 31, 2023 -

CHARLESBALLAY responded

Bradley Coco & Sandy Cox did an outstanding job helping us select a Buick Enclave. I have purchased another vehicle at Crown Buick/GMC before and likewise had good service. I like that everyone is very straightforward & honest with responding to your concerns. Thanks, Charles

August 27, 2023

Felt good about my deal. Bradley is an excellent salesman and is knowledgeable of all the cars More

by LLOYDPIZZALOTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Crown Buick GMC responded

Thank you for your wonderful review of our dealership! We greatly appreciate your kind words and are happy that you had a positive experience with Bradley. I'll be sure to pass this along to him. It was a pleasure serving you, and we hope to see you again. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 27, 2023

Great experience and wonderful service! I highly recommend this dealership to anyone planning to purchase a vehicle. More

by tinabmhs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Crown Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that you had a great time with us. We truly value your business and look forward to assisting you again in the future. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 27, 2023

Kimble was a pleasure to work with. Attentive, knowledgeable, patient and all around a wonderful person. This world needs more people like him. I would (have) recommend Kimble and More

by ASBERRYKAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimble Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Crown Buick GMC responded

Thank you for your wonderful review of our dealership! We greatly appreciate your kind words and are happy that you had a positive experience with Kimble and Finance! It was a pleasure serving you, and we hope to see you again. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 27, 2023

I thought Chris Mack went above and beyond normal customer service requirements. I was very impressed with his attentiveness and care. More

by kkueck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mack
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Aug 31, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 27, 2023

Scott was very personable and we got the car we wanted for a good price. He was very knowledgeable and showed us all the bells and whistles. More

by pisherton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your kind words and are thrilled that you had a great experience with Scott. Your satisfaction is our top priority, and we're grateful for your support. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 27, 2023

Repeat customer as usual the process was easy and Zack is a great salesman. The finance manager was also super helpful and friendly More

by Tosha Hammell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi Tosha! We truly appreciate your loyalty as a repeat customer at Crown. It's fantastic to hear that the process was easy and that Zach provided you with great service as a salesman. We're also glad to know that the finance manager was super helpful and friendly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us again, and we look forward to serving you in the future! Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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