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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,911 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,911 reviews

July 07, 2023

Service is always very good that's why I always have my car serviced at Buick More

by CLARESTOUPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 07, 2023

My initial contact, Amy Leblanc was very helpful researching the vehicle I was looking for. Duck Harmon went above and beyond in the trade-in, and buying process. I will definitely recommend Crown More

by JERRY83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience, Jerry! We value your business and look forward to assisting you again in the future. I appreciate you giving our BDC department a shoutout! Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 07, 2023

The advisor listened to my needs and concerns, expectations were met and service was completed sooner than I had anticipated. More

by KENMATHERNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 06, 2023

Great experience working with Bradley, he was very informative and handled all of our questions and needs ! More

by ZEID.AMMARI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience, Zeid! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 06, 2023

Zach was awesome as always. A true professional that everyone should work with for an outstanding car buying experience! More

by ZACHARYLEBLANC7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience, Zachary! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 06, 2023

I appreciate the professionalism of the staff and their promptness. The detail provided as a result of the service that was provided and performed. More

by MELILLIE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 06, 2023

Took awhile unfortunately they didn't fix the problem again also waiting on a call be for a part they had to order More

by RFWESTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

We're sorry to hear about the delay with our services. We apologize for any inconvenience caused and appreciate you bringing this to our attention. We value your feedback and would like to keep in touch. Please reach out to me at jennas@crownbuickgmc.com at anytime. I'd be happy to check on the part! Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 05, 2023

Working with Sandy was a pleasure! It was the easiest care buying experience I have had. More

by JOHN@FRANSENMILLS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience, John! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 03, 2023

Both Britini and CHRIS are truly great staff member's always kept me up to date of the pr ogres of the needed repairs!!! More

by JCASTELLUCCIOJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS FOLSE- BODY SHOP and Britni
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 03, 2023

Excellent service. Brought the car in for new tires and the service was completed within a few hours More

by TRIPLETMOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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