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Crown Buick GMC

Metairie, LA

4.7
2,899 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,899 reviews

March 26, 2023

I always have my vehicles serviced at Crown. The service advisors are always friendly, professional, and get me in and out quickly. The work is always done to my satisfaction. I would highly rec More

by JOHNNYV68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danette P. Kaitlin D. Kirk G., Katelyn Schilling
March 24, 2023

Great Service, professional, courteous, friendly. They do a great job and I have confidence in there work More

by gorenflo.lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gisclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

Fast thorough service. Always enjoy taking my vehicles back to Crown for regular maintenance checks. More

by LWHITCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

I didn't deal with Wayne so that's why I didn't rate him. They were not willing to negotiate price for my trade in and they made it seem like I was obligated to buy the protection package. I would not have More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2023

Service was not what was stated on print out. Fluids not checked , air pressure not checked and food smashed into floor mat More

by BRANDTLAFRANCE
Recommend Dealer
No
Employees Worked With
Service -laborer
Mar 23, 2023 -

Crown Buick GMC responded

We apologize for your experience. Would you be able to call us?

March 21, 2023

I need to bring my car back to them Saturday, for some problems I’m having with the sensor. More

by BARBARA.YOUNGBLOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2023

Mrs. Cox was awesome and I appreciate her knowledge of the car she sold me More

by wilsonshmethe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs Cox she needs 5 stars
March 19, 2023

Very quick, smooth process. Zach and his team made the experience amazing! Will recommend and be back. More

by kpizani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in finance.
March 18, 2023

Great service - friendly staff - work done right the first time - competitive rates - clean and spacious waiting area. More

by RONKIM50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

I made an appointment for oil change and it took over 2 hours. No one ever said that there might be a delay. Very impersonal More

by langlois
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee did give his name
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