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Crown Buick GMC
Metairie, LA
2,930 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,930 reviews
February 10, 2023
I recently purchased a Buick Envision from Jay Thompson at Crown Buick/GMC. My experience was exceptional and Jay handled my auto needs with attention to details. When I picked up my car, he took the time at Crown Buick/GMC. My experience was exceptional and Jay handled my auto needs with attention to details. When I picked up my car, he took the time to explain all the features of the car. Seeing as I haven’t purchased a car since 2004 I was overwhelmed with the feature rich Envision. Thank you Jay for a job well done. More
by daytonmassa
Employees Worked With
Jay Thompson
February 10, 2023
Very clean very nice people. I am very impressed at the products that you all have.. I had trouble with my truck and I I am very pleased at the service. I am very impressed at the products that you all have.. I had trouble with my truck and I I am very pleased at the service. More
by JWRDKING
Verified CustomerFebruary 06, 2023
It was a great sale everything went smooth it was a great experience doling business with Crown Buick GMC👍👍👍 experience doling business with Crown Buick GMC👍👍👍 More
by lmatherne8
February 06, 2023
Do not do business with Crown Buick. A course in ethics might help these people. A course in ethics might help these people. More
by abadiemet
February 06, 2023
After doing weeks of searching for used truck I came to the realization that the used ones were just as much as the new ones, considering the generous discount and rebate. Found the specific one that I wa the realization that the used ones were just as much as the new ones, considering the generous discount and rebate. Found the specific one that I wanted at Crown and contacted the Internet sales rep. She verified the truck was available and provided an appointment time to my satisfaction. Met her on a Friday and she asked my if I would mind if Kalob Guillot handled the sale, my immediate thought was "here we go" the games begin. i already had my price I was wiling to do w/trade figured out. Told him so. he was somewhat taken back and even more so when i told him I did not need to test drive the truck. He had my trade appraised, came back and we started. His commit was "I'm to the point and don't want to waste either of our time". Well, he was correct. he missed my offer by $135 which I was totally fine with, so where do I sign. The entire deal took about an hour and I was out. Only issue was a lost second key. Has to order one with took a couple days, was frustrated with that at first, but really no big deal. He wound up finding the key, call me so now I have 3 key fobs. The truck was rather dusty so he asked if I could pick it up the next morning, which was fine with me. New sparkling truck, my price (at least one I was good with) full tank of gas. I good with Crown Buick and Kalob. Thanks! More
by thomas.cathey13
February 04, 2023
Great customer service. The coffee in the waiting area is the best! It was wonderful experience.... The coffee in the waiting area is the best! It was wonderful experience.... More
by J.TINGUEE87
February 03, 2023
Everything is one professionally and in a very timely fashion. Waiting area is comfortable with a great coffee maker. Friendly people. fashion. Waiting area is comfortable with a great coffee maker. Friendly people. More
by CMIRE70005
Employees Worked With
Other Employees :
Kirk Groetsch, Michelle Iwanicki
February 03, 2023
Zach was a pleasure to deal with. He was very pleasant and professional in his working with us He was very pleasant and professional in his working with us More
by KAJUNPAWS
