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Crown Buick GMC
Metairie, LA
2,906 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,906 reviews
July 20, 2021
Jose and Todd were AMAZING!! They made the normally painful experience of buying a car enjoyable!! We have purchased a number of vehicles from Crown and it is always a joy. I would highly recommend de painful experience of buying a car enjoyable!! We have purchased a number of vehicles from Crown and it is always a joy. I would highly recommend dealing with Crown Buick GMC!! More
by CHRISBURKY
Verified Customer
July 17, 2021
Crown Buick gmc had a very friendly atmosphere. This dealership made the process of buying a vehicle comfortable. I would rate the experience 5 stars. dealership made the process of buying a vehicle comfortable. I would rate the experience 5 stars. More
by KVUJNOVICH
July 17, 2021
Unbelievable experience. My previous car buying experience had been awful, and Jay completely renewed my faith in the process. He was honest and put no pressure on us whatsoever. He was extremely k experience had been awful, and Jay completely renewed my faith in the process. He was honest and put no pressure on us whatsoever. He was extremely knowledgeable and made the entire process SO EASY! I would highly recommend him to anyone. More
by sbischof
Employees Worked With
Jose, Jay Thompson
July 16, 2021
This was my second purchase from CB in less than a year, Zack did a great job. Although Jose has moved on, he helped too. Thanks. Zack did a great job. Although Jose has moved on, he helped too. Thanks. More
by drew.burnside
July 12, 2021
I began my search with a visit to Crown on Sunday 6/27/2021. On Monday, 6/28/21 after work, I visited this location only to meet salesman Jay Thompson. Walked in told him about the vehicle that I fou 6/27/2021. On Monday, 6/28/21 after work, I visited this location only to meet salesman Jay Thompson. Walked in told him about the vehicle that I found on the lot the day before. With God, Jay found the vehicle and now I am the proud owner. More
by snichols
Employees Worked With
Jay Thompson
July 06, 2021
Our third vehicle purchase from Crown. Always a good experience. Zachary was pleasant and courteous and answered all of our questions. We will continue to give Crown our business in the future. experience. Zachary was pleasant and courteous and answered all of our questions. We will continue to give Crown our business in the future. More
by CMUSC
July 04, 2021
I took my car to the service department for oil change and tire rotation this morning, when I was driving back home I heard a strange noise and I stopped to check only to realize that on one of the wheels and tire rotation this morning, when I was driving back home I heard a strange noise and I stopped to check only to realize that on one of the wheels none of the nuts was secured , I could literally remove them with my hand. When I returned to the dealership to complain about what had happened instead of offering me an apology, the guy was rude and told me that mistakes happen. A mistake that could have put my children's lives and mine in danger is unacceptable. “Mistake” could be one..but they were all!! More
by lizethgina81
July 02, 2021
friendly personnel and very informed on what product they are selling. enjoyable process. This is my first time buying with Crown and a GMC. Beautiful car and rides very well. are selling. enjoyable process. This is my first time buying with Crown and a GMC. Beautiful car and rides very well. More
by normar1
June 30, 2021
Everyone was very friendly and helpful . Our salesman Mr. Donald ( duck ) was so wonderful . Mr. Donald ( duck ) was so wonderful . More
by babin.jeannette1
June 30, 2021
First time buying a Buick....change our cars every 3/5 years...hope to be back soon ! years...hope to be back soon ! More
by castorianod
