Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Buick GMC
Metairie, LA
2,905 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,905 reviews
June 02, 2021
We had a problem with the wait for the return of the car from cleaning. They never cleaned the car and when I washed the car at home and found a cut on the bumper of the back of the car from cleaning. They never cleaned the car and when I washed the car at home and found a cut on the bumper of the back of the car More
by emlongo882
Verified Customer
June 01, 2021
I purchased a 2021 Buick Enclave Essence today (May 31, 2021). Jay Thompson was our salesperson and would not hesitate to recommend him to our friends. He made sure we new about the automobile before we 2021). Jay Thompson was our salesperson and would not hesitate to recommend him to our friends. He made sure we new about the automobile before we left the lot. More
by ldonnaud
Employees Worked With
Jay Thompson
June 01, 2021
Very happy with the sales staff especially "Duck" our salesperson. Took care of everything. Highly recommend Crown Buick. Our experience was perfect. Call Crown for your next car. salesperson. Took care of everything. Highly recommend Crown Buick. Our experience was perfect. Call Crown for your next car. More
by pennant700
June 01, 2021
They knew I had problems with my truck, so did everything that they could do to get me into a new truck. They did and at a great price that they could do to get me into a new truck. They did and at a great price More
by GPJERMAR1
Employees Worked With
Other Employees :
Todd really did a great job on the price
May 28, 2021
Quick easy buying/trade in process. Delivery was fast and thorough. Highly recommend Donald!! Will not be our last trip to Crown Buick GMC! Thank you! and thorough. Highly recommend Donald!! Will not be our last trip to Crown Buick GMC! Thank you! More
by cfs5501
Employees Worked With
May 22, 2021
Scott “Sparky” was awesome! He was patient when I was hesitant and indecisive. He was never pushy and answered my million questions, which reassured me that I would make the right decision in the end. He hesitant and indecisive. He was never pushy and answered my million questions, which reassured me that I would make the right decision in the end. He even called me on his day off, while taking a break from cutting his grass in the 80+ degree Louisiana heat! Scott goes above and beyond! Also, Don in finance was a delight to work with! It was a positive experience, start to finish! More
by Lisamaried82
May 22, 2021
Duck was very helpful in helping me find the model with everything i wanted for my price range. Process was quick & i didnt have any issues. I am very happy with my purchase! :) everything i wanted for my price range. Process was quick & i didnt have any issues. I am very happy with my purchase! :) More
by samanthapayne221
Employees Worked With
May 21, 2021
Will not bring my car back. Went in for stability light coming on three times. Paid for service still isn't fixed. Horrible horrible horrible coming on three times. Paid for service still isn't fixed. Horrible horrible horrible More
by jhphillips95
Employees Worked With
Robin/director of service Larry Oggs
May 21, 2021
Great, great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great great More
by PAUL@MOGABGAB.COM
May 20, 2021
Whether I am purchasing a new vehicle, getting an oil change, or calling to ask silly questions, Crown Buick GMC continuously exceeds my expectations and always supersedes one visit from the last with th change, or calling to ask silly questions, Crown Buick GMC continuously exceeds my expectations and always supersedes one visit from the last with the utmost professional and pleasant experience. I just purchased my fourth vehicle from Crown Buick GMC recently, Butch not only took care of me super professionally but had me in stitches laughing the whole time. Tom in finance, went above and beyond to whip up the paperwork in no time flat and we had great conversation along the way . Thank you crown Buick GMC, once again for treating me like gold! More
by ABB5433
