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Crown Buick GMC

Metairie, LA

4.7
3,609 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 3,609 reviews

July 23, 2023

Mr. Joe was a tremendous help in getting us in our 2023 GMC Acadia! He insured that our buying process was as easy and enjoyable as possible. More

by Sparacello_sj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Everyone, especially Kimble were very professional and helpful. Kimble made us feel like family. He was not pushy.. More

by beverlycook46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimble Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for your feedback! We truly appreciate the time you took to share your experience with us. Rest assured that I will personally convey your shout-out to Kimble! We hope you thoroughly enjoy your new vehicle and if there's anything else we can assist you with, don't hesitate to reach out. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 22, 2023

Best service in New Orleans I have ever had from a dealership in years…thanks to everyone from Crown GMC More

by ESTAPGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Brett and Larry from body shop.
July 22, 2023

Professional, polite, expedient service. My car was returned to me quickly and the courtesy pick up and drop off are most appreciated. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate, Chris, Louis
July 21, 2023

Very informative and helpful, worked with our wishes to help get us a new car. More

by KANDIDARDAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for your feedback! We truly appreciate the time you took to share your experience with us. Rest assured that I will personally convey your shout-out to Sandy! We hope you thoroughly enjoy your new vehicle and if there's anything else we can assist you with, don't hesitate to reach out. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 21, 2023

Always very helpful and polite. Also, it’s very close to our home so it’s very convenient More

by DEBRIVOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Quick service, left windshield cover on the windshield. had to wait 3 weeks for service when schedukled. More

by CKORNDORFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ducre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Great service and easy straightforward deal making would recommend to anyone buying a car. I was in and out in an hour More

by ERIC.HORROCKS.2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Chen
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for your feedback! We truly appreciate the time you took to share your experience with us. Rest assured that I will personally convey your shout-out to Al & Zach! We hope you thoroughly enjoy your new vehicle and if there's anything else we can assist you with, don't hesitate to reach out. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 20, 2023

Brandy was very helpful and courteous. Everything was explained to me in earnest. Jose the financial manger was also helpful More

by melvin.huntersr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for your feedback! We truly appreciate the time you took to share your experience with us. Rest assured that I will personally convey your shout-out to Brandy! We hope you thoroughly enjoy your new vehicle and if there's anything else we can assist you with, don't hesitate to reach out. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 20, 2023

I had an appt. A guy helped me and about 45 minutes later I was still sitting watching my car not being moved. I then asked what is going on and I was told oh the More

by SHELLYD2980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kwanza Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

We're sorry to hear about your disappointment with our services. We apologize for any inconvenience caused and appreciate you bringing this to our attention. We value your feedback and would like to make things right. Please reach out to me at jennas@crownbuickgmc.com and we'll work towards a resolution. Thank you for your understanding. Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

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