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Crown Buick GMC
Metairie, LA
2,906 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,906 reviews
March 03, 2025
We had a very positive experience at Crown Buick. Zach was very helpful and made the whole car buying experience a pleasure. Zach was very helpful and made the whole car buying experience a pleasure. More
by VP_MCGARRY
Verified Customer
March 02, 2025
Great service and attentive to my needs as I was trying to make a quick deal to make a quick deal More
by dlebreton
March 02, 2025
Sandy was a pleasure to work with. She was courteous, pleasant and knowledgeable. Would recommend her highly to anyone in the market for new Crown vehicle. She was courteous, pleasant and knowledgeable. Would recommend her highly to anyone in the market for new Crown vehicle. More
by dacomb
Employees Worked With
March 02, 2025
Had my Terrain in for oil and filter change on Monday 2/17/2025. Tuesday morning Terrain stalled a couple times going to Dentist, to come home had problems getting it started. Later to go to Dr. Terrain 2/17/2025. Tuesday morning Terrain stalled a couple times going to Dentist, to come home had problems getting it started. Later to go to Dr. Terrain would not start at all. Called Service Department they were very nice but no help like that was my problem. I used OnStar they were very helpful and quick. Have a lot to say about service but too much to keep typing and I would rather tell someone at Crown or GM. Please give me a call. Service Person was Tara More
by JOHNROTH3
Employees Worked With
Tara
March 02, 2025
The customer service and satisfaction of detail from Bradley and Josh were superior; enjoyed working with them! Bradley and Josh were superior; enjoyed working with them! More
by ASHCALE816
March 02, 2025
Kinda popped in because i was in town and they were able to take care of vehicle immediately, thanks for the courteous and prompt service. to take care of vehicle immediately, thanks for the courteous and prompt service. More
by TERWHITE
Employees Worked With
March 02, 2025
Sandy was a very professional saleswoman. She made sure to answer all of my questions and took many of my call even after hours on her personal cellphone. I see why she has the corner office She made sure to answer all of my questions and took many of my call even after hours on her personal cellphone. I see why she has the corner office and would highly recommend her to any of my family and friends. More
by blauritsen
March 02, 2025
Honest and speedy deal. 75% was completed online and/or phone and since we were from out of town it made the trade and purchase a breeze. Rudy was great! 75% was completed online and/or phone and since we were from out of town it made the trade and purchase a breeze. Rudy was great! More
by jpc1990
March 01, 2025
Don (duck) Hartman was polite and very informative about my trade in and my purchase of new vehicle I always go to him He was very easy to work with my trade in and my purchase of new vehicle I always go to him He was very easy to work with More
by MAKLOCAL130
March 01, 2025
Scott was extremely helpful. Process of trading in car and purchasing new car went smoothly. Process of trading in car and purchasing new car went smoothly. More
by chinashley1247
