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Crown Buick GMC
Metairie, LA
2,767 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,767 reviews
December 02, 2024
I could not be more satisfied with the service I received at Crown with our Yukon XL. It developed an unforeseen but known engine problem that occurred right at the wrong time, and we were very worried about at Crown with our Yukon XL. It developed an unforeseen but known engine problem that occurred right at the wrong time, and we were very worried about getting it fixed as it would likely be very expensive. Scott Sparks and the management did not have to help us, but they did as they stand by their customers and helped my family through a difficult time. I am so glad that we have continued to do business with Crown as they treat you like they would their own family. I intend to continue doing business with Crown for as long as possible as they stand by their customers and take care of them with top notch service and care. I can't thank them enough for all that they have done. More
by ERASER5294
Verified CustomerEmployees Worked With
Other Employees :
Joe Slipher, Glen Stipelcovich
December 02, 2024
My buying experience was definitely one of the best that I’ve had and would recommend to anyone who is looking to purchase a vehicle to shop at Crown. My salesman “Doc” was amazing and was very thorough wit I’ve had and would recommend to anyone who is looking to purchase a vehicle to shop at Crown. My salesman “Doc” was amazing and was very thorough with explaining the features of my vehicle and purchasing process. More
by jjrcurtis
December 01, 2024
Scheduling for an oil change was quick & easy. The time to complete the oil change was faster than I expected. The time to complete the oil change was faster than I expected. More
by LLOYDLONERGAN
December 01, 2024
Purchased new tires and had to return twice because drivers rear tire keep loosing air. The valve stem needed to be replaced drivers rear tire keep loosing air. The valve stem needed to be replaced More
by Bernell Nevil
Employees Worked With
November 30, 2024
Easy transaction. James was good with communication. The dealership does try to add nonsense add items to the sale such as ceramic paint protection and VIN etching. James was good with communication. The dealership does try to add nonsense add items to the sale such as ceramic paint protection and VIN etching. These are added just to add to the sales price and screw the consumer and are not listed online as part of the sales price. More
by DRUMBELOW3
Employees Worked With
November 29, 2024
Everyone at Crown Buick GMC was courteous and helpful. The buying process was straight forward. The buying process was straight forward. More
by kennethhedrick
November 29, 2024
Kalob & Alexis were a pleasure to work with. Both were very professional and got me in and out quickly. Would return again to buy in the future. Both were very professional and got me in and out quickly. Would return again to buy in the future. More
by johnd
November 29, 2024
Danette is ALWAYS such a big help! ! She remembers her customers and is very knowledgeable. ! She remembers her customers and is very knowledgeable. More
by angelle0
Employees Worked With
November 29, 2024
Crown Buick GMC is an A+ dealership. Everyone there is helpful, courteous and knowledgeable. Thanks for the bedt experience. Everyone there is helpful, courteous and knowledgeable. Thanks for the bedt experience. More
by MIKEDIV74
