Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Buick GMC
Metairie, LA
2,885 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,885 reviews
July 23, 2024
Great selection great prices and Mr Joe Grego was a very polite and knowledgeable salesman that wasn't pushy and he was willing to work with me and my needs and what fits my family. polite and knowledgeable salesman that wasn't pushy and he was willing to work with me and my needs and what fits my family. More
by STILLEYDANIEL
Verified CustomerEmployees Worked With
July 22, 2024
Has always had great service and why I continue to buy Buick or GMC vehicles . Buick or GMC vehicles . More
by RSCHULTZ2
July 21, 2024
Up until recently Crown was the first place I would bring my Enclave for service, HOWEVER, this last visit for vehicle Recall service has me now somewhat reluctant. First I've been waiting for feels like my Enclave for service, HOWEVER, this last visit for vehicle Recall service has me now somewhat reluctant. First I've been waiting for feels like better part of a year waiting for recall notification to bring my vehicle in for recall correction, because one of the issues involved deals with a dash light for seat belts....all this time waiting & talking with various "advisors", when my wife does bring the car in, one of the techs tells her after working on it that even though the recall is for seat belt correction, "the seat belt light remains on because of something not related to what was fixed that day. It's been two weeks @ this point, & to think I actually thought i would have been contacted by Mgnt., because this is NOT the first survey I was asked to do. More
by MRKILOVOLTS04
July 21, 2024
Pouring rain storm and the staff worked right through it. Thank you for excellent service on my vehicle. Thank you for excellent service on my vehicle. More
by MARYGLOGAN
July 20, 2024
Kyle was very diligent and accommodating on getting my service issue resolved. Danette also assisted and she is always very accommodating. Good Team. service issue resolved. Danette also assisted and she is always very accommodating. Good Team. More
by FLORENZO
Employees Worked With
Kyle Kennedy and Danette
July 19, 2024
Excellent experience! I hate buying cars and dealing with sales people and this dealership made the process extremely pleasant! I hate buying cars and dealing with sales people and this dealership made the process extremely pleasant! More
by Augustmajorie
Employees Worked With
July 19, 2024
Duck was amazing. He really made the entire process easy and comfortable. He's a great salesman. He really made the entire process easy and comfortable. He's a great salesman. More
by JOHN
Employees Worked With
July 19, 2024
I had a great experience. All the guys here were extremely nice and willing to go the extra mile to help me out from start to finish. All the guys here were extremely nice and willing to go the extra mile to help me out from start to finish. More
by Brittanycorrearivera1
Employees Worked With
James Kennedy
July 17, 2024
Excellent service. Professional staff. Repairs were well done and on time. Thanks very much for everything. Professional staff. Repairs were well done and on time. Thanks very much for everything. More
by FWKIRCHGRABER
