Crown Buick GMC - Service Center

Good excellent work keep updated on my vehicle no problems with staff members Happy Holidays problems with staff members Happy Holidays More

Dealership and tech service in part is great. ..service rep's not welcoming.. no explanation of final fix! ..service rep's not welcoming.. no explanation of final fix! More

I send my car to the dealer two times ,one time it stayed there ten days and the second time for twenty five days and after all that time they couldn’t fix it and they didn’t know what to do with it and when there ten days and the second time for twenty five days and after all that time they couldn’t fix it and they didn’t know what to do with it and when I went to pick it up I had to inform them about the problem but they said we have nothing to do with you just go where you buy it from and refuse to write anything on the report and refuse to give me any help about it More

Kyle was great and professional as always! It’s always a professional experience at Crown! It’s always a professional experience at Crown! More

It's always about service after the sale! Excellent customer care! Highly recommend Crown Buick GMC Excellent customer care! Highly recommend Crown Buick GMC More

$200 for a diagnosis. When you already know what the problem is on a 2018 SIERRA with a defective transmission with 75 k miles on it. Still needing to pay the diagnosis is When you already know what the problem is on a 2018 SIERRA with a defective transmission with 75 k miles on it. Still needing to pay the diagnosis is just plain unethical business practice. Hope these class actions expose the truth behind all these faulty transmissions. More

Not sure if I’d recommend. It was difficult to get an appointment. Also, I showed up for my 1st service with no idea of where to go who to talk to. I walked into the service ce It was difficult to get an appointment. Also, I showed up for my 1st service with no idea of where to go who to talk to. I walked into the service center and felt so awkward. No one addressed me. Some were on the phone and there was another person who was not but no one said I’ll be with you in a minute, nothing. I just stood there then walked out to find someone to help. The person that did help me hollered at an employee in the middle of speaking with me. I didn’t know that the wait was 1-1.5 hours and then if you didn’t stay you got coded differently and the wait would probably be longer. Would have been nice to know prior to showing up so I could have planned accordingly. More

My car has been in the shop for over 2 weeks. This is the third time it’s been in the shop in the last 2 months. Something slowly drains the battery and you can’t seem to figure it out. I don’t This is the third time it’s been in the shop in the last 2 months. Something slowly drains the battery and you can’t seem to figure it out. I don’t believe anyone works on it, it just sits on a back lot somewhere. Over the years we have purchased 5 or 6 cars from you. What a way to treat loyal customers. More

Every thing went well it’s took a minute but everything came out good so thank for finding the issue came out good so thank for finding the issue More

Very satisfied with the service and the service advisor, Danette, who was curtious and efficient in performing her assistance. Danette, who was curtious and efficient in performing her assistance. More