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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,149 Reviews

1,151 Reviews of Crown Buick GMC - Service Center

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June 29, 2025

Always a good experience when I have service to my vehicle done at Crown Buick. I live closer to another GMC Buick dealership but I rather drive farther to Crown Buick because the service is way bette More

by mvursin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Temple
June 28, 2025

Good and speedy service! I always know that me and my vehicle will be treated well. More

by MGSIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Mrs Danette Pizzolato was an excellent help with my services at the dealership. I really don’t like Dwain Lefebre he was very rude to me and seem like he did not want to speak with me or look me in the More

by BRANDON5O4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Service is always great especially with our service rep who we always get the same service rep, which is very nice and we really appreciate her. Thank you. More

by donna.theriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

The service team from Crown Buick is truly a team working together for the benefit of its customers. If initial tech service person is busy , someone else steps in with a smile. Their shuttle service back More

by SCHEWALDINA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Groestch
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Horrible experience that resulted in 0 resolution. Took multiple calls and emails to even get a reply back. Rest assured we won't be back. More

by ABBY3175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Gurtner
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Crown Buick is like a family to us . We have been dealing with Crown for at least 30 years or more. We have always been taken care of in an excellent manner, Would not go to any other More

by W5XDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Singletary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Melancon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britni Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

The issue with our Yukon has been to the service center 5 times now for an issue with the radio/sound/car play issue. The dealership cannot fix the issue because GMC is "aware of the problems like this but More

by DIECIDUES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Always great customer service. They explain everything with suggestions but no high pressure sales techniques. More

by ryanharo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Service was very good, they worked with me and got my vehicle back to me in 1 day even though I just dropped off with no appointment. More

by CHARMA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.