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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,154 Reviews

1,154 Reviews of Crown Buick GMC - Service Center

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September 27, 2024

Professional speedy repair customer service was above me on Daina was really helpful to me More

by SMITTYSSEAFOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Fantastic service, polite and knowledgeable customer service, extremely helpful and will go out of their way to help. More

by PAULEMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gueldner
September 27, 2024

Service dept has great customer service! They are quick, fast, and attentive! The techs promptly changed my brakes, and I was back on the road cruising around. More

by YukonSLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Service department is very helpful explaining their recommended maintenance and getting your approval for the work. More

by MLINDOW_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

I have been doing business with Crown for over 20 years and have always had good excellent service and was very pleased with the sales dept. also. More

by TERRANOVA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gisclair
September 26, 2024

After my service was completed I discovered the tire pressure light on. No one told me about it and didn’t offer me the opportunity to have it checked out. More

by CGWAITS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaitlin Dauzat
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Great service even after the sale! ! You can drop off or wait. I dropped my vehicle off for an oil change and tire rotation, I was called an hour later to pick up. Prices are affordab More

by SHARRONDORE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Had to take the car I just bought 4 times within 1 month of the purchase. They would not fix the air conditioner correctly. The fourth time I told them to keep it. They finally sold me a different car. The More

by JAYNEGUILLOT1955
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaitlin Dauzat
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

My Acadia was returned with greasy fingerprints on the tan leather seats and glove box. The report said that my rear wiper needed changing but I was never notified and the wiper was never changed. The c More

by GERONIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kennedy
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

I have been a Buick owner for a few years now. I purchased two Encores from Sparky. A very good salesman who is very helpful. However, my experience with your maintenance department gives me conce More

by CHARLESGEREIGHTY
Recommend Dealer
No
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Moradel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gueldner
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