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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,113 Reviews

1,113 Reviews of Crown Buick GMC - Service Center

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August 01, 2024

The service and efficient. Work done on time and concerned were addressed. We appreciate timeliness and communication. More

by Kbernard20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Dauzat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwain Lefebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Marshall, Tim Trahan, Gary Gueldner
July 31, 2024

Both the dealership and the service rep were excellent. Always get great and quick service More

by THE-INSPECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

I recently had to have my vehicle towed to Crown Buick GMC for service, and I couldn't be more satisfied with the experience. The staff was welcoming and professional. The service team demonstra More

by daddyo320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette Pizzolato
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

I will recommend service here for all the vehicles in my family for this year. More

by MROUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

Went to pickup and engine light was on and ac didn’t work left vehilcle. Seems to me that A service engine light should have been noticed and corrected before I went to pickup vehicle, since it was there a More

by JBOSCARENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sparks
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

Very Easy Experience. Sales person was very helpful. It was a pleasure working with everyone. More

by CURLEE76
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

Kaitlin always goes above and beyond to ensure she provides excellent customer service. She is the best in the business. More

by CHADO8215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin in service
July 27, 2024

I'm very satisfied about my truck work at the dealer shop, You are profesional what you doing, I'm very proud about you. More

by bendeck4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

This is my third car from Crown Buick GMC. It’s the because of the people and the service. They make the process easy. More

by CMOUNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Grego
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

I was very pleased with the service I received at Crown. A technician was brought out to see if a quick fix was possible. I appreciated that they took the time to check on that first! Great communication an More

by JEN_KERWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Crown Buick GMC responded

Hi there! Thank you for your kind words! We're glad you appreciated our efforts to provide a quick fix and the great communication. We look forwarding to helping you in the future. Jenna Sellstrom BDC/Internet Director Crown Buick GMC

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