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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,098 Reviews

1,098 Reviews of Crown Buick GMC - Service Center

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November 27, 2023

Professional greeting and very considerate of why I brought my car in for service. Excellent service department. More

by PATRICIAHBONURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your positive experience! We're pleased to hear that you received a professional greeting and that our service department was considerate of your needs. appreciate your feedback & look forward to serving you again in the future. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 27, 2023

Excellent experience from start to finish! Called when I had a slight emergency with vehicle and they told me to go ahead and come in as soon as I could. Even with no appointment (and on a S More

by ARAHN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Crown Buick GMC responded

Thank you for sharing your positive experience with us! We're glad we could assist you promptly during your vehicle emergency. Providing excellent service from start to finish is our goal, and we appreciate your trust in us. If you ever have more needs or questions in the future, feel free to reach out. Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 26, 2023

My vehicle was taken care of at the schedule time. They did a great job. More

by SROBE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Crown Buick GMC responded

Thanks for the feedback! We're delighted to know that we met your expectations! Thank you for highlighting the timely service and the great job done on your vehicle. Your satisfaction is our priority, and we're here for any future automotive needs. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 26, 2023

Clean a professional service, I was greeted soon as I walked in. The wait was not long More

by RWFRANKLIN1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Crown Buick GMC responded

Thank you for sharing your positive experience with us! We understand the value of your time, and we're glad the wait was not long. If you ever have more feedback or need assistance in the future, feel free to reach out. We appreciate your business! Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 22, 2023

Crown Buick service department fit us in a day prior to our appointment because we live an hour away and were in the area that day. Additionally, they were speedy and courteous and we absolutely appreciate More

by NICOLE.W.COLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Crown Buick GMC responded

We appreciate your positive feedback and kind words, we are here for any future automotive needs. Safe travels, and thank you for choosing Crown Buick GMC. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 20, 2023

They were very helpful in solving my issues and gave me specific information to make my decisions More

by STEVE.HAGSTETTE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gisclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Crown Buick GMC responded

Thank you for sharing your positive experience, and we appreciate your trust in us! Best regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 20, 2023

They always diagnose the problem correctly and never keep me waiting needlessly. Are always courteous and easy to understand. More

by MLOCKHART313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Mack
Dec 13, 2023 -

Crown Buick GMC responded

Thank you for your wonderful feedback! Your satisfaction is our priority, and we appreciate your trust in our services. If you ever have more feedback or need assistance in the future, feel free to reach out. Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 19, 2023

They are good, but need more attention what the customer said. Then, it will be great. More

by SEONGMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Sellstrom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Normand
November 19, 2023

Service Department kept me informed. of the repair status. Worked to meet my time deadlines. Overall, I find the Service Department personable, caring and trustworthy. More

by MaryBeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Crown Buick GMC responded

Thank you for your positive feedback! It's wonderful to know that our Service Department kept you well-informed and accommodated your time constraints. Should you require any further assistance, please feel free to get in touch. We look forward to the opportunity to serve you again. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

November 18, 2023

This dealership illustrates a vibrant, state of the art, classy, car buying experience deep in the heart of Metairie. More

by acckmontalbano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Crown Buick GMC responded

Thank you for your fantastic feedback! Your description captures the essence of what we aim to provide. If you ever have more feedback or need assistance in the future, don't hesitate to reach out. We appreciate your kind words! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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