Back

Crown Buick GMC - Service Center

Metairie, LA

4.5
1,114 Reviews

1,114 Reviews of Crown Buick GMC - Service Center

Sort by
August 03, 2023

Great car buying experience and Zack was amazing. Second car I purchased from him this year. More

by JMM1482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your loyalty and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

August 03, 2023

I had an appointment. I got there early and it took longer than I expected. Overall it was great. More

by CBENEFIELD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

August 02, 2023

Everything was great as always. 10 out of 10 would recommend. Service department is great More

by CMACK1388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Mack
Aug 03, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

August 01, 2023

The gentlemen was very rude in the service area needs more training and being kind More

by JOHNNYNOAH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

We apologize for the negative experience you had with our services. Your feedback is important to us, and we're sorry for any inconvenience caused. We would like the opportunity to make things right. Please contact me at jennas@crownbuickgmc.com so we can address your concerns directly. Thank you for bringing this to our attention. Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

August 01, 2023

Very courteous, took longer than I expected everything else was fine will return with both our cars More

by DAWN6626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for your positive feedback and patience with us during this demanding time! We're delighted to hear that you had a great time with us. We truly value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 31, 2023

Quick and reliable service as always. Thanks for another great experience at the Crown Buick Service Dept. More

by DEBBIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 31, 2023

Good very healthy dependable good service. . knowledgeable staff. Dependable customer service. Helpful personal. Good service More

by MJ50BAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 30, 2023

I have been associated with this dealership for many years now n can honestly say that I have never had any bad experiences throughout my time with Crown Buick. The Representatives have been very helpf More

by DLAHARE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gisclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 29, 2023

Great staff, awesome workers and fixed right the first time. Very impressed. Attention to detail. More

by Bob, billy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris is Awesome!!
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 29, 2023

This team does a great job. Very trustworthy service. I feel confident that the service will be performed properly. More

by MBONCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

...
76
...