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Crown Honda

Pinellas Park, FL

4.8
5,677 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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7671 US Highway 19

Pinellas Park, FL

33781

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Showing 5,677 reviews

December 23, 2019

Buying a new CRV Touring Enver, as always went above and beyond for my sister. For her to give up her Lexus was a big deal and he made it a great experience for her. she likes More

by aporter1149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enver Bekric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Feliciano
December 22, 2019

Really a needle in the haystack. One of those rare salesman. When I originally went to Crown Honda, I was interested in an Accord that was in stock online, but unfortunately someone purchased it just More

by natelajeu
Recommend Dealer
Yes
Employees Worked With
Enver Bekric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Crown Honda responded

Thank you for leaving Enver this amazing review! We are delighted to know that he went above and beyond to ensure that you found the perfect vehicle. We congratulate you on your new Honda Civic Sport Touring- on behalf of him and the entire team. Please don't hesitate to let us know if there is anything more that we may help you with in the future.

December 21, 2019

Want to thank the Honda dealership for great service from calling to make my appointment to getting it serviced. I waited for my car and was done in a timely manner. I recommend this dealership highly. Lor More

by Lasimmerman13
Recommend Dealer
Yes
Employees Worked With
Daimara Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2019

I was really taken great care of by Diamara in the service department. She went above and beyond to get my van brakes foxed and a spare key programmed for me. My wife is very pregnant and we needed More

by Wwshaw82
Recommend Dealer
Yes
Employees Worked With
Daimara Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enver Bekric
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2019

I would highly recommend Blake and Crown Honda! I had a unique buying situation, coming from out of state and he made sure everything worked out. More

by matthewlove206
Recommend Dealer
Yes
Employees Worked With
Blake Phillips
December 20, 2019

My experience @ Crown Honda was a breeze thanks to John he was honest & very knowledgeable! I couldn’t have asked for a better experience! Thanks John! More

by Dawn
Recommend Dealer
Yes
Employees Worked With
Jonathan P
December 20, 2019

Untrustworthy, Rude, do not waste your time! I brought my vehicle in for a standard preventative maintenance service and when they returned my vehicle to me, the AC (which has never given me a pr More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michele Dessert
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Veltri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Biggerstaff
Jan 13, 2020 -

Crown Honda responded

Dear Kay, Thank you for posting your review regarding your experience. As we have explained, when you came in for a simple oil change we did not touch your vehicle’s A/C system. The fact that your A/C had issues shortly afterwards is a complete coincidence. Sincerely, Jay Biggerstaff, General Manager

Jan 13, 2020 -

Kay responded

Jay - What is your ridiculous response based on? To date, you have not returned a single call or spoken with me. I would love to know how you came to the above conclusion above considering crown honda has still not completed a diagnostic (as promised). To the Public: Below is an accurate update (Do not be deceive by jay) On January 7th, my father stopped by the service center to speak with the manager regarding the damage crown honda did to my AC. John Veltri spoke with my dad (again, John was unhelpful as before), when my dad questioned why no one had gotten back to me regarding the issue, John replied that it was due to the bad public review I left. Alerting the public of the malicious practices of this service center aside, john said he would try and fit my car in for a diagnostic the following day if time permitted (what a guy to TRY and fit me in after nearly 2 months of unanswered calls). On January 8th, the service team pull my vehicle into the back shop and did Lord knows what to my car (they were supposed to just take a LOOK at the AC). after a while, their power went out and they said they could not look at the car so it would need to be rescheduled. Anyways, that same afternoon (hours after being given the car back and leaving) Michelle calls me to say that they left a lug nut off. My initial thought is why were any lug nuts removed to begin with? So I went to check my car and sure enough a lug nut from the wheel was now missing. Needless to say I left work early to go back and have them replace the lug nut, so I wouldn't be driving with a safety hazard!!!!! Why were lug nuts removed from my wheel in the 1st place is what I'd still like to know, since according to Michelle, the technician never did diagnosis the issue (she was telling me to come back again). Needless to say, I will not be leaving my var with this careless dealer again, my once fully functional AC is not broken and I could have literally lost a wheel and/or injured myself or my vehicle by them leaving a lug nut off my wheel. I will be sending them a bill once I have a reputable shop diagnose my car. If you value your time, life, and/or vehicle try and find a reliable shop because this place is clearly not it.

Sep 25, 2021 -

Kay responded

Update: Turns out the dealership swapped the fuse for my AC while it was in service. I took my car to an honest shop and they quickly identified the issue. Crown Honda swapped my original fuse for a dud then attempted to sell me a frivolous $1,500 AC repair. What crooks! Do not service your car here, St. Pete has some shady dealerships.

December 19, 2019

Sejad is the best. So sharp and on point! Everything went so smooth and quick! Highly recommended! Will be back for sure! Thanks to Jay Biggerstaff for the exceptional organization while the dealership is be More

by Georgi Hristov
Recommend Dealer
Yes
Employees Worked With
Sejad Gurdic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Biggerstaff
December 17, 2019

Tom Teel Outstanding We purchased our Honda Accord at Crown Honda from Tom Teel. Tom is a genuinely kind person. He is calm and patient and went the extra mile to make eve More

by Zola
Recommend Dealer
Yes
Employees Worked With
Tom Teel
Dec 17, 2019 -

Crown Honda responded

Congratulations on your new Honda Accord! We are so pleased that Tom could provide you with the quality experience that you so much deserve. He will be proud to have earned this wonderful review. Please let us know if there is anything more that he or the team may help you with in the future.

December 16, 2019

Richard Raia was amazing from start to finish. From the test drive to handing us our new keys, you couldn't ask for a better salesman. Not pushy, not controlling, just acted like a friend. Reccomend he tot More

by poluzzi111
Recommend Dealer
Yes
Employees Worked With
Richard Raia, Darrell Kendall
Dec 16, 2019 -

Crown Honda responded

Thank you so much for leaving Richard this amazing review! Providing thorough and pressure-free service is so important to us, and Richard will be honored to know how greatly you valued his efforts. We congratulate you on your new vehicle- on behalf of him and the entire team, and we hope to see you again when the time comes for your first service.

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