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Crown Honda

Pinellas Park, FL

4.8
5,677 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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7671 US Highway 19

Pinellas Park, FL

33781

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Showing 5,677 reviews

June 27, 2019

bought a certified used honda We bought a 2016 Honda odyssey 6-24-2019,it needed a few minor repairs.Two front tires,A side mirror,and a bumper repair.We where told it would be don More

by michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Crown Honda responded

Dear Michael, We appreciate your review and are disappointed that you feel that the excitement was taken out of your buying experience. We did explain when you purchased the car that the issues you refer to were already known and that it was already scheduled for the vehicle to be sent to our Body Shop for repairs. I personally explained at the time that the repairs may take a few days depending on whether any parts needed would have to be ordered. I was personally in contact with you daily with updates, provided a loaner vehicle, and promised to pay for additional “touch ups” on another part of the vehicle as a courtesy. We did complete the repairs within the time estimates we gave you and also performed the repairs in a satisfactory fashion. Sincerely, Justin Callahan, Sales Manager

June 27, 2019

Exceptional Service! Service provided by Gary Phillips, Crown Honda Service Representative, was exceptional. He was very knowledgeable, responsive and courteous and dedic More

by S. M. Anderson St Petersburg, FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Crown Honda responded

Thank you so much for your 5-star review and recommendation! Gary certainly is a wonderful asset to our team, and we are delighted to know that he took such good care of you. We are proud and honored by your kind remarks, and we look forward to continue offering you quality service in the future.

June 26, 2019

Efficient, relaxed, polite and pressure-free = John Young A very pleasing experience from the first call to the driving out with my new vehicle. But first things first: ask for John Young in sales. He listens More

by Juliet321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Young
Jun 26, 2019 -

Crown Honda responded

Juliet, Thank you for sharing this incredible review and recommendation! We couldn't be more pleased to hear of your satisfaction, and to know that our team provided you with the thorough, straightforward, and pressure-free service that you so much deserve. We are honored by your kind words and thrilled that we could make this special purchase an exceptional experience- from start to finish. Warm congratulations on your new vehicle! We hope to serve you again in the future.

June 26, 2019

great experience Very helpful in every way makes it easy thanks James Olson, loving my new car and will think about buying another car there when in need thanks again More

by 489lienb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Olson
Jun 28, 2019 -

Crown Honda responded

Thank you so much for your positive feedback! We are so pleased that James could be of such great assistance to you, and we are thrilled that he could get you into a vehicle that you love. We thank you for choosing Crown Honda and can't wait for the opportunity to serve you again.

June 25, 2019

Service Advisor; Ms Morrill Had some confusion about my warranty service agreement while servicing my car. Ms Morrill was very helpful and accommodating. Overall it was a ver More

by Usanai13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daimara Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2019

Amazing service Crown Honda is amazing. Dan Mick in the service department took great care of us and was able to take care of our Odyssey issue quickly and thoroughly More

by Tampajulie11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Lynes, Dan Mick
June 24, 2019

Working with Joseph Guercio Great service! Pleasure to work with! Joseph Guercio made buying a used car easy. Next time I'm looking to buy another car would work with Jodeph Gu More

by markp01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Guercio
Jun 26, 2019 -

Crown Honda responded

Thank you for your feedback, Mark! We are overjoyed that Joseph could provide you with the 5-star experience that you so much deserve. We hope you enjoy your new vehicle, and we look forward to working with you again in the future.

June 24, 2019

MICHAEL WOLF Michael made buying a used car painless and I would highly recommend him to anyone who wants a stress free car buying experience- thanks Michael! More

by deb37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Crown Honda responded

Congratulations on your new vehicle! We are so glad that Michael could make your buying experience so smooth and hassle-free! We appreciate you leaving him this kind recommendation, and we can't wait for you to enjoy your new ride.

June 24, 2019

Great Service Daimara made my stressful morning a little less stressful with her warm smile! The service was great, therefore I will definitely be back. Thanks agai More

by Kmcbryde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daimara Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Crown Honda responded

Thank you so much for your very kind review! We are delighted that Daimara could put you at ease and make your service visit so positive all-around. 5-star service is what we aim for, and we look forward to continuing to provide you with such in the future.

June 23, 2019

Excelente Field like family treat. I definitely come back and recommended to other car buyers and family. Thank you again with all you help and assistant. Bles More

by Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Crown Honda responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

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