Crown Honda

Repect for my time and they went above a beyond what I could If this was a survey with rating 1 to 5 with 5 being excellent. The individuals that help me would be a 6. They showed respect for what I was looking If this was a survey with rating 1 to 5 with 5 being excellent. The individuals that help me would be a 6. They showed respect for what I was looking for and DID NOT try to sell me on items I did not need. More

Great Service Michele Dessert offered great customer service when I recently brought my Pilot in for a maintenance check. Fast, courteous and professional! Thank yo Michele Dessert offered great customer service when I recently brought my Pilot in for a maintenance check. Fast, courteous and professional! Thank you Michele and Crown Honda. More

Service I came in for my oil change on Monday my service advisor was James McLaughlin. It was very busy but James kept me informed while I waited and showed m I came in for my oil change on Monday my service advisor was James McLaughlin. It was very busy but James kept me informed while I waited and showed me where the computers were and offered a coffee and a breakfast cake. Great just job James! More

Crown Honda service. For over 25 years I have used Crown Honda service for all of my Honda/ Acura vehicles. I specifically recommend Michele Dessert, she is knowledgable, For over 25 years I have used Crown Honda service for all of my Honda/ Acura vehicles. I specifically recommend Michele Dessert, she is knowledgable, personable and truly understands customer service. She always leaves my vehicle in the capable and equally impressive Mike Larson, the service tech. I haven't the interest in even considering any of the other Honda/ Acura service centers I pass as this team is bar none the one I'm most comfortable with More

Unbelievable Horror Show Crown Honda in Pinellas Park is the shadiest, most unreliable, most unorganized dealership I have ever had the displeasure of working with. I am a 23 Crown Honda in Pinellas Park is the shadiest, most unreliable, most unorganized dealership I have ever had the displeasure of working with. I am a 23 year old female living in St. Petersburg and trusted them to take me seriously as a customer and sell me a reliable car. Well I'm guessing that what they saw in this young pretty face and polite demeanor was an easy target. And oh wow were they so wrong. I drove my car home and that night realized non of the locks worked. When I called them the next day, my sales rep, Jonathan told me to bring the car in and it would be taken care of. After waiting for 2 hours that day, Jonathan told me they would not be fixing the locks for free, a problem they never told me the car had before I bought it, and that it would cost me around $2000 a door! That is doubling the price I paid for the car. Because I was unwilling to settle for that monstrous rip-off I found myself driving an hour round trip to the dealership twice a week for a month as the Honda employees referred me to this manager and then this sales rep and then that finance rep until I finally found someone who acknowledged that IT WAS UNACCEPTABLE TO SELL A CAR THAT DOES NOT LOCK TO A 23 YEAR OLD GIRL LIVING IN DOWNTOWN ST. PETERSBURG. Finally after one unsuccessful fix, and another slightly more but not completely successful fix, I decided to say screw it that I still can't lock my drivers door automatically unless the door is shut. Because I was so sick of dealing with the dealership I just didn't care anymore. THEN after waiting 2 months for my registration, and walking in to get my 3rd temporary tag, I was told that the tag problem could've been fixed when I went in to get my 2nd tag but the man I'd worked with obviously had been misinformed and that they were sorry again that yet another employee had no idea what they were doing. The icing on the cake: My mom wrote a bad review so I got a text asking for her number so that the GM could call HER and apologize to HER for MY awful experience. Great move, Honda, great move. So here is my horrendous review. So maybe I will get the apology I deserve now? Or maybe don't even bother because you would be calling hoping I'll take down this review, not because you are actually sorry. And I am NEVER taking down this review. In fact I think I'll post it to every review site I can find. Bye Felicia. More

Nice and easy Made an appointment for oil change service and was greeted by Skip right on time. He saw that all my requests were met and I used the discount flyer t Made an appointment for oil change service and was greeted by Skip right on time. He saw that all my requests were met and I used the discount flyer they had just sent me!! Thank you Skip and Crown Honda! More

Thanks for the great service! This is the third Honda we have owned and have been extremely pleased with their reliability. I use Crown Honda in Pinellas for service and have been This is the third Honda we have owned and have been extremely pleased with their reliability. I use Crown Honda in Pinellas for service and have been very pleased with the service I receive from Michele Dessert. I have always been impressed with her knowledge and ability to communicate effectively. She is always courteous and professional. More