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Culver City Chevrolet

Culver City, CA

Overview
Employees
Reviews
4.1
1,905 Reviews
At Culver City Chevrolet, our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We provide a large inventory or Chevrolet cars, trucks and SUVs for you to browse through. Just find the specific vehicle that fits your needs and schedule your test drive by calling 424-216-6027. We provide plenty of buying and leasing options for drivers in Los Angeles, Santa Monica and Carson. We look forward to being the new and used Chevrolet vehicle source for you in Culver City!
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6101 W Slauson Ave

Culver City, CA

90230

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Showing 1,905 reviews

April 05, 2022

Every thing went smoothly at the Chevy dealership in Culver City I was pleased with the outcome More

by Roderick _brady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2022

Was a pleasant surprise to find a dealer ship close to home nice people to help u also More

by cesutton123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2022

A great dealership, sales persons are fast to receive customers, very good at giving & explaining deals or options. More

by jgomez525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2022 -

Culver City Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

April 03, 2022

I was glad the turn around time was what the service advisor said it would be instead of the usual longer wait. More

by motobunny17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

April 02, 2022

Luis was excellent in explaining situation . Highest rating. Oil change $90 seemed very high. and not competitive. Labor charge for seat work $744 difficult to evaluate. Hourly rate probably ver More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2022

Eddy, Daniel, and the manager were all amazing and gave the best customer service experience. More

by Marve1122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2022 -

Culver City Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Culver City Chevrolet! We hope you have a great day!

April 02, 2022

My service supervisor was amazing ! Her name is Jordan, I would recommend her to everyone ! Super organized and professional,,, really on top of it ! More

by JOHNNYBBACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2022 -

Culver City Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Culver City Chevrolet. Thanks for the recommendation, and have an amazing day!

April 01, 2022

I went in for oil change. My vehicle smelled like burned motor oil or transmission. My car did not have any issue prior to that More

by rvs0916
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 01, 2022

On The service center it’s so badly. I have a bad experienced one that. More

by Norma7Mendoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Norma7Mendoza responded

Your service section failed to fix my vehicle and could not provide solutions to the issue I brought it in for nor new issues that they found and/or caused. I went in because I had a stability track issue (vehicle shutting off & notification wouldn’t go away). The service team stated the catalytic converter was the cause and I needed to fix that for a total of over $1,800. I agreed to pay the amount and the repair began, however, during this period I was informed that another issue was discovered (exhaust manifold) and that it needed to be fixed at an extra $473.24. I once again agreed and waited for my vehicle for a couple of days. When I finally went to go pick up my car I noticed that my gas indicator was not working, which it was prior to me sending it in for service. Mind you, I’ve never had an issue with it before. So, I showed the mechanic that had worked on my car, he said he didn’t know why that happened but that I needed to leave my vehicle there to have it looked at again, which I did. After a week, I was Informed that I needed to pay an extra $783 to have the gas indicator fixed, again an issue that I didn’t have or cause prior to me leaving my vehicle at the dealership. I said I wasn’t going to pay for the mechanic’s error since my vehicle never had that issue before. The service manager, Sergio Rivas, then called me to say that if I wanted to have my car fixed I needed to pay the $783 or I needed to come pick up my vehicle as it was issue and all. I finally picked up my vehicle after speaking to the manager, Luis Menjivar, who had indicated that all my issues had been fixed. However, when I drove off the lot within five minutes the stability track issued appeared again. From there, I immediately turned around and returned the vehicle, but I was informed that I would need to pay an extra $200 to have the vehicle inspected yet again because “the mechanic needs to get paid. He doesn’t work for free”. I didn’t say anything and just left the vehicle there. A couple of days later I was informed that the issue was now the fuel pump. From there I decided I did not trust that service group/dealership any longer…felt like they were just trying to get me to waste more money and time without giving a real solution…and picked my vehicle up. The stability issue still exists (vehicle turns off)!! This dealership wasted a lot of my time and money off of their incompetence. I would not recommend this dealership and am only giving them one star since that is the lowest rating possible.

April 01, 2022

Jordan went above and beyond to recitify the situation I was having with my vehicle. Highly recommend her. More

by S. Barks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2022 -

Culver City Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Culver City Chevrolet. Thanks for the recommendation, and have an amazing day!

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