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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,565 Reviews

1,565 Reviews of Culver City Chevrolet - Service Center

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March 15, 2022

Cant fix anything, always have to fight to get something looked at even if have warranty More

by AMDRREYNA181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2022

Costumer service is super great. I' will definitely Come back to this place. They also good on comunication. Thank you so much. More

by lestermarroquin27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Culver City Chevrolet and we hope to see you again.

March 11, 2022

This time was really effective and on time I will love to have parts more complete it’s almost nothing in there More

by nlsa4349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Culver City Chevrolet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Culver City Chevrolet and we hope to see you again.

Jun 04, 2022 -

nlsa4349 responded

Sure you will

March 11, 2022

Miguel was great, and patient with me. He even helped out with the financial part by offering me the Sunbit option. Thank you! Keep up the great service. More

by mmirelqk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Culver City Chevrolet and we hope to see you again.

March 11, 2022

A 45 minute job took 3 hours and my paint got chipped. I arrived at 2:02 pm at my scheduled appointment for an oil change and did not get out until i asked the service team asking where my car is around 4 More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

My experience was good, customer service was great and the building was clean and neat. More

by bettye5292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Billig
Mar 14, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Culver City Chevrolet and we hope to see you again.

March 10, 2022

Rueben Serrano was an awesome service rep. He provided me with quality care. I will definitely return for more service. More

by Vielka_bush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Culver City Chevrolet responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 10, 2022

I brought in my 2003 suburban for a 4whl drive issue and was told it would be 250 to look at it… I took an Uber back home and was called 3 hrs later and was told my truck was too old for them to even look a More

by plattus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

Robert was so helpful in the process of getting an oil change for a company vehicle done quickly and without much notice. I would recommend this location for his customer service alone More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert. 5 stars!
Mar 13, 2022 -

Culver City Chevrolet responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing Culver City Chevrolet and we hope to see you again.

March 09, 2022

It took over four hours to service my car. I am not sure all of the service was required. I think the same service at Pep Boys would’ve been cheaper. More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Culver City Chevrolet responded

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Michelle M. | Customer Care Advocate | (424) 258-5224.

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