Back

Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,565 Reviews

1,565 Reviews of Culver City Chevrolet - Service Center

Sort by
February 03, 2022

Car wasn’t ready when the app said it was and no help wiht transportation after the dealer tech made the mistake and having me spend over $100 in Uber/Lyft services to get back and forth to the dealer More

by luirec10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

I give 3 stars only because Robert was nice but the cashier was so unprofessional and rude she ask me for identification for paying whith card when literally my name was in the paperwork and card wow . More

by marcoantoniogmz
Customer Service
Recommend Dealer
No
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

Pleasantly surprised by how the service department was set u for the recall. Pleased that I could go to a closer dealership than where I purchased the car. More

by Chappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 01, 2022

Very slow on diagnostic and hard to reach to a customer service or whom ever is in charge of the situations. More

by Ernesto H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

excelente servicio muy buena atención alos clientes y muy rapido el servicio muy buen trabajo More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Culver City Chevrolet responded

Hola, nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Esperamos poder ser de ayuda en el futuro. ¡Cuídate!

January 30, 2022

Everyone at Culver City Chevrolet was wonderful. Robert the service representative helped me as much as he could and he gave me top priority. The entire staff was helpful kind and very very efficient. More

by LENOREHESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Culver City Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at Culver City Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Feb 05, 2022 -

LENOREHESS responded

CCC is the best !!!

Feb 05, 2022 -

LENOREHESS responded

CCC is the best !!!

January 30, 2022

I have never been disappointed on any of my visits to the dealership. Service is always excellent. Thank you for all you do. More

by cynthiaholmes4@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 29, 2022

This organization is the very best. Timely and accurate. I am extremely satisfied and will be back. More

by PAMELA6148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Culver City Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Culver City Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2022

From initial contact to ordering part to going over the costs to scheduling service to completion of service, Jordan was extremely personal, genuine, professional and reliable. More

by Bayrene50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Bayrene50 responded

Best service I have experienced since being a Chevrolet owner - since 2010!

January 27, 2022

Great and always reliable but if you go anywhere else you’ll lose your VIP More

by justinmh709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Culver City Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Culver City Chevrolet and we hope to see you again. Take care!

...
118
...