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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,563 Reviews

1,563 Reviews of Culver City Chevrolet - Service Center

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September 08, 2022

He’s very friendly very respectful very nice attitude I will be back with him More

by jorgehernandez921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Culver City Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Culver City Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

September 04, 2022

Miguel was great was very helpful from beginning to end I’ve gone to other chevy dealership for example Felix Chevrolet and have had horrible experience I’m glad I found this dealership in Culver City and More

by JAYCORTES23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Culver City Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Culver City Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

September 04, 2022

I have been taking care of medical problems so have not taken my car in for service recently. More

by bestafen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2022

Staff not to friendly no courtesy drinks such as coffee, soft drinks , courtesy car wash other dealership offer regardless of service More

by MaryAnn.62@ icloud.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Culver City Chevrolet responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to Sara C., Customer Care Advocate at (424)258-9157 when you have a chance. Thank you, and we look forward to hearing from you.

September 03, 2022

This dealership is the biggest scam I ever seen. They charged me $260 for a phony diagnostic that was wrong and anybody else could do it correctly for free More

by masserat53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Culver City Chevrolet responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Here at Culver City Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact Sara C., Customer Care Advocate at (424)258-9157 to discuss ways we can better serve you in the future.

September 01, 2022

Luis is an asset to Culver City Chevrolet. His kindness and genuine desire to help turned around a nightmare of a morning. More

by Mary Puszykowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Culver City Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Culver City Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

September 01, 2022

I could say that I get the customer service I deserve and o so satisfied with everything.. More

by Floresdaniel314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Culver City Chevrolet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Culver City Chevrolet and we hope to see you again soon!

September 01, 2022

Jourden is the best service advisor I’ve ever met Always makes sure my vehicle is done properly and on time. More

by maricelanegrete68@u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Culver City Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Culver City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2022

All I can say is that I was Very disappointed , over priced incomplete work , dissatisfied customer More

by SHUNELL.KIPER
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Culver City Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding about your experience. Please reach out to us at (424)258-9157 at your earliest convenience and we will do our best to resolve this with you. Sara C. Customer Care Advocate (424)258-9157

August 31, 2022

Great professional on time kind effective generous mindful cautious hard working positive great work ethic More

by albertoarcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

albertoarcos responded

Luis did such an amazing job taking care of my truck when the dealer I purchased my truck couldn’t help me. He allowed me to have a rental for a few days and was extremely helpful with updating me with the status of my vehicle.

Aug 31, 2022 -

albertoarcos responded

Do all that you can to keep Luis working at Chevrolet. I will go back because of luis

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