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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,563 Reviews
Call Service Center (213) 328-2897

1,563 Reviews of Culver City Chevrolet - Service Center

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August 21, 2022

Good service but not exceptional service and no car wash as it stated it was my first experience More

by bits_karaoke.0n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Anikwem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2022 -

Culver City Chevrolet responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (424) 216-6027 when you have a chance. Thank you, and we look forward to hearing from you.

August 21, 2022

They promised no discount. boorish attitude. as if I'm not a client, but their employee. More

by Roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2022 -

Culver City Chevrolet responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We'd like the opportunity to discuss this with you. Please reach out to us at (424) 216-6027 at your earliest convenience to discuss how we can turn your experience into a positive one.

August 17, 2022

He was very Rude and an Experience at his job, I will never come again at this location More

by Albitarok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2022 -

Culver City Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to Sara C., Customer Care Advocate at (424)258-9157 when you have a chance. Thank you, and we look forward to hearing from you.

August 16, 2022

Fast service replacing my dead battery. I came in mid afternoon and they had me on my way in an hour! More

by M.MATIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Aug 19, 2022 -

Culver City Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 15, 2022

The service was very good and the employees was very helpful and nice thank you More

by Poutley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Giovanni
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Aug 18, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2022

Took my vehicle to repair because a light came on my dashboard. They said their wasn’t anything wrong with it. Took it home and car didn’t run properly. Dangerous to drive a vehicle with a 1 year old an More

by Alma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 13, 2022

Service was nice, staff was knowledgeable people which I expected. Communication about what exactly I needed done was lacking which resulted in my not getting what I needed done More

by Michael Barber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please reach out to us so we can work towards a resolution. Thanks for bringing this to our attention. We hope to hear from you soon. All the best, Culver City Chevrolet Sara C. Customer Care Advocate (424)258-9157

August 13, 2022

Customer Service and car service were exceptional and the follow-up was great as well. More

by VIRGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 12, 2022

I took my truck in for oil change quick and easy staff was extremely helpful. More

by sutlovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 12, 2022

Great experience I will be back. Top notch service provider whom made me there top priority More

by Rickjames2083@gmail.com
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2022 -

Culver City Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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