Culver City Volvo Cars

I love going to Culver Volvo because my service advisor Josh always takes great care of me. I tell everyone to go to him as well. Josh always takes great care of me. I tell everyone to go to him as well. More

Josh is always so efficient and friendly. I always know my car is in great hands when I leave it at Culver City Volvo. I always know my car is in great hands when I leave it at Culver City Volvo. More

The service dept is very helpful and friendly. I have delt with Martin Munoz for the 11 years I have owned my car and he is terrific. I have delt with Martin Munoz for the 11 years I have owned my car and he is terrific. More

Everyone I dealt with was courteous and helpful. The waiting lounge was great, comfortable seating and offered hot and cold beverages. Martin was as always very helpful. I have recommended this deal The waiting lounge was great, comfortable seating and offered hot and cold beverages. Martin was as always very helpful. I have recommended this dealership to my family and friends. I want to thank Martin and the others for getting my car service a pleasant experience. More

Martin, David and Josh have taken excellent care of our car and us every time we’ve been in for service. car and us every time we’ve been in for service. More

We have been taking our cars to Culver City Volvo for over 10 years now. They offer exceptional service. Thank you Martin and all the people in service for always making our visits easy. over 10 years now. They offer exceptional service. Thank you Martin and all the people in service for always making our visits easy. More

At the time of the purchase, no offers were presented. The purchase was made quickly and even sold me a car that was a hybrid while I was clear about not wanting a car that was hybrid. Plus, the car died The purchase was made quickly and even sold me a car that was a hybrid while I was clear about not wanting a car that was hybrid. Plus, the car died on me after a week trip and no rental/replacement vehicle was made available to me. Unfortunately, would not recommend their customer service. More

Save your time and your sanity -- go check out one of the many other dealers in the LA area. This one has staff with an unbelievable lack of respect and professionalism. We've bought multiple vehicles from o many other dealers in the LA area. This one has staff with an unbelievable lack of respect and professionalism. We've bought multiple vehicles from other dealers and when visiting Volvo Culver City , the sales rep was rude and provided us with horrendous service because we did not book an appointment in advance. Not to mention there were no other customers, and all the car salespeople were chatting away in plain sight. The sales rep not only treated us as if we could not afford a car but she also was to busy having a romantic moment with her significant other in her office versus allowing us the time of day to discuss the price of the vehicle in a private space versus in the lobby. I called multiple times to speak to a manager and never got a call back. I even spoke with the GM and he assured me that the sales manager would call me back. I have yet to get a call back. They are supposed to be a Costco & AAA authorized dealership but don't waste your time, they are ruining the Costco & AAA customer service standards. I don't usually write reviews, but want to help any other person out there save their time and money. More