Culver City Volvo Cars

Recent great experience buying a XC Volvo 40 with Arlene Quiros. After an unpleasant experience with another dealership, I decided to try Culver City Volvo because of their reviews. Arlene was beyond expect Quiros. After an unpleasant experience with another dealership, I decided to try Culver City Volvo because of their reviews. Arlene was beyond expectation. Since I live outside the LA area, she even drove halfway to meet me and did the paperwork right there. She did a super job on explaining the different functions. Highly recommend Arlene and the dealership. Syd Stevens More

Definitely will recommend this dealer to my friends and family, they offer me reasonable price for quality service. Basically you get what you pay for! Special thanks to Vache Shirvanian and Tony. family, they offer me reasonable price for quality service. Basically you get what you pay for! Special thanks to Vache Shirvanian and Tony. More

Was such an easy transaction. Appreciated Mike's willingness to get me information on the phone before I made the trip from Thousand Oaks to Culver City. When we got there the car was ready to go willingness to get me information on the phone before I made the trip from Thousand Oaks to Culver City. When we got there the car was ready to go and Chris made the finance part the most enjoyable buying experience I have ever had with a car purchase. Fantastic! More

I had such a great experience shopping for my first Volvo XC90. Million thanks to Aaron for helping me with the process. This car is amazing, thank you for showing me what it can do. I appreciate you being p XC90. Million thanks to Aaron for helping me with the process. This car is amazing, thank you for showing me what it can do. I appreciate you being patient with me! Also thank you to Flo in finance, I appreciate you going through the details with me. Overall a great experience, Volvo Culver City will take care of you, ask for Aaron!! :) More

Sales and finance departments were great to work with, they both made my purchase at Culver City Volvo a great experience. The used car buyer, however, low-balled me to the point of being insulting by off they both made my purchase at Culver City Volvo a great experience. The used car buyer, however, low-balled me to the point of being insulting by offering me over 10% less than by lowest trade-in offer from other dealers and almost 20% than the highest. If you want to leave with a great experience, don’t even request a trade and sell your car to one of the online car buying companies. More

Wish i could leave zero stars!!! Appalling customer service and sales experience. My husband and I called to request the vehicle we're interested in be brought over to the dealership so we can test dri service and sales experience. My husband and I called to request the vehicle we're interested in be brought over to the dealership so we can test drive and purchase. Our appt is Saturday 4:15pm. We arrive at 4pm and wait. Our sales guy is late. We continue waiting, they continue paging, he never shows. Finally a new sales guy walks over to us around 4:45. He says he'll pull the vehicle around for us. We continue to wait. By 5pm we finally get to test drive the car we've been waiting for an hour to drive and purchase. Dealership closes in an hour. We test drive it and initiate the sales process with said new salesperson. As we're exiting the vehicle, a woman walks up and points to the car. A different sales guy is with her. I hear her say, I want that car. As we're now sitting down with our newly assigned sales guy, this woman is trailing us with hers. He runs into the finance office - before our guy - and evidently initiates the process moments before our guy. Keep in mind - The ONLY reason this vehicle was even on the property was because WE CALLED IT IN to purchase it! Mind you, had our sales guy been on time for our appt, we would have already purchased the vehicle before this woman was even there! At this point, we can clearly see the other sales guy is rushing the process so this other customer can purchase before us. The two sales guys are in the finance office in front of us, yet no one can even tell us the protocol or explain why the xxxx this is happening. Needless to say, we lost out of our dream car thanks to our sales guy being late to an appointment and extreme lack of customer service. It was the most unbelievably infuriating experience I've ever had. Everyone just standing around with their mouths gaping open without offering any substantial information whatsoever. Can't wait to take our business elsewhere. More

Dealer did not know the car (2021 XC-40 Recharge) well and I was given incorrect information. Car is not up to date regarding software and I am left in the dark as to when it will be updated. I am leasi and I was given incorrect information. Car is not up to date regarding software and I am left in the dark as to when it will be updated. I am leasing a car based on the idea that it is fully functional so Volvo is not truly honoring the lease agreement. More

Couldn’t be any happier with the level of service and attention I received at Culver City Volvo. And I love my car. The whole process was on point. attention I received at Culver City Volvo. And I love my car. The whole process was on point. More

Great, knowledgeable and timely service! I just picked up my newly leased Volvo XC90 from Culver City Volvo. Dan was ready and available at the scheduled time. He had all of the paperwork ready to sign and p my newly leased Volvo XC90 from Culver City Volvo. Dan was ready and available at the scheduled time. He had all of the paperwork ready to sign and promptly brought me the car. He carefully showed me how to use all of the main functions, and thoughtfully offered to pair my phone. He was very friendly and made sure to answer all of my questions. It was so easy! More

Fantastic experience taking delivery of my CPO 2018 Volvo XC90 R Design. Tony, Arlene and the entire Culver City Volvo team worked to make this a smooth and trouble free experience. Don't waste your ti Volvo XC90 R Design. Tony, Arlene and the entire Culver City Volvo team worked to make this a smooth and trouble free experience. Don't waste your time with the other Volvo dealers in the area, Culver City is making deals that can't be beat anywhere in LA County. Tony and the team are serious about earning your business. No games, just solid numbers that make sense. 2018 The XC 90 is amazing and so is Culver City Volvo More