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Culver City Volvo Cars

Culver City, CA

Overview
Employees
Reviews
Vehicles
4.9
952 Reviews
Culver City Motor Cars is a family owned and operated dealership serving the greater Los Angeles area.
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11201 West Washington Boulevard

Culver City, CA

90230

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Showing 952 reviews

January 23, 2025

Terrible service dept. One year after I purchased my new Volvo from Culver City, a sensor started going off. It took me a FULL YEAR and three visits for them to admit to a More

by madatvolvo
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Evans
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Culver City Volvo Cars responded

We sincerely apologize for the frustration and poor experience you’ve had with our service department. This is certainly not the level of service we strive to provide, and we understand how disappointing this must have been for you. We deeply regret that it took multiple visits to resolve the issue and that you didn’t feel valued as a customer. Your feedback is important, and we will be addressing this internally to ensure improvements are made. We truly appreciate your past business and are sorry to hear we’ve lost your trust. If you’d like to discuss this further, please don’t hesitate to reach out.

January 20, 2025

I had the best experience working with Tony, Arlene and Bryant. Their customer service and patience with me was exceptional. More

by SuzyNY
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervin Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Culver City Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that Tony, Arlene, and Bryant provided you with exceptional service. We truly appreciate your support and look forward to assisting you again!

January 18, 2025

This was my first time to visit Culver City Volvo. The experience was exceptional! I so appreciate them honoring a free service that had expired. Thank you for making this first time Volvo owner a hap More

by Stephspar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Carle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Culver City Volvo Cars responded

Thank you for sharing your experience! We’re so glad to hear your first visit to Culver City Volvo was exceptional. It’s our pleasure to honor the free service and help make you a happy Volvo owner. We look forward to serving you again in the future!

January 18, 2025

i am a long time client and always return to culver city volvo when my lease is up More

by ALISON.ODONNELL2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Culver City Volvo Cars responded

Thank you for being such a loyal member of the Culver City Volvo family! We're thrilled to hear that you continue to choose us for your vehicle needs. It’s always a pleasure serving you, and we truly appreciate your trust and support over the years. If there's anything we can do to make your experience even better, please don’t hesitate to reach out. Looking forward to assisting you with your next lease!

January 12, 2025

Martin Munoz provided great customer service. He is topnotch and was able to explain everything very clearly. Always like working with him. More

by riang13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Culver City Volvo Cars responded

Thank you for your kind review; we are happy to pass along your comments to Martin and the team here at Volvo Cars Culver City! If you need anything else from us, please feel free to give us a call. We are always happy to help.

January 07, 2025

It was a good experience. Pricing is higher at the dealership, but overall, a good experience. More

by amylaue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Culver City Volvo Cars responded

Thank you so much for your review and recommendation. Please don't hesitate to reach out if you have any questions.

January 04, 2025

Always the best customer service! I trust their work 100%. Reliable, efficient and detailed. They also provided a rental. I love the video the service center sends you to see what is More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Carle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Culver City Volvo Cars responded

Thank you for your confidence in Volvo Cars Culver City, and for your business. We are thankful to have you as a customer.

January 03, 2025

After some back and forth with several people involved everyone stayed good friends and I ended with new larger Volvo cv90 from xc60 for less money on the lease payments. More

by AV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Govanni Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefan Kubicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Nava
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Jan 07, 2025 -

Culver City Volvo Cars responded

Thank you for your excellent review; we are happy to pass along your comments to the team here at Volvo Cars Culver City! If you need anything else from us, please give us a call. We are always happy to help.

January 01, 2025

Diligence and quality employees helped make the purchase process run smoothly. Great follow up and pricing! More

by chris@merchnmore.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefan Kubicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Negin
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Jan 02, 2025 -

Culver City Volvo Cars responded

There’s nothing better than a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

December 30, 2024

Love my new car. I had the pleasure of working with Tony, Bryant , and Arlene. The buying process was so smooth i was amazed at how quickly i was out of there. Thank More

by Tilly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Culver City Volvo Cars responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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